When you try to open the windows media player nothing happens

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• Error when you try to download the windows media player security upgrade so I can use overdrive

  I have windows 7 and am trying to download the upgrade of security, so I use overdrive to download books audio wma. I tried the link in overdrive and direct download but it will not be installed.

  Hello

  1. you try to install the upgrade by using Windows or Windows Media player updates?

  2 did you change on your computer before the show?

  Follow the steps below:

  Method 1: Perform the clean boot and check if you are able to install the upgrade.

  A clean boot helps eliminate software conflicts. The article below describes how to solve problems in Windows 7 by performing a clean boot. This article also describes how to start the Windows Installer service and how to reset the computer so that it starts as usual. To configure your computer to clean boot see the following link.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: When you are finished troubleshooting, follow step 7 in the article to start on normal startup.

  Method 2:

  Scan of the SFC

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7 http://support.microsoft.com/kb/929833

  For reference:

  Solve problems in Windows Media Player

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

• Why when I try to install the windows media player 11 on windows xp it tells me a newer version is already installed but I have the windows media player 10

  I downloaded service Pack3, service pack 2 downloading... has all the updates I have no idea what to do, even if I only did windows geniune validation thing... any help?

  Thank you very much but I went to my computer - programs - windows mp folder clicked on "wmsetsdk" and it has regenerated everything and started to download wmp 11 after I have validated my widows thank you very much for your help...

• When you try to open the AOL software, I get the runtime error message

  When you try to open the AOL software, I get an error of execution as follows:

  Program C:\Program Files (x 86) \AOL Office waol.xe 9.7

  When contacting Dell to resolve this problem, told me to contact Microsoft. I have no problem with Internet Explorer. It is only with AOL.

  Hello

  1. which version of the Windows operating system is installed on your computer?

  2 have you made changes on the computer before this problem?

  I suggest you try to uninstall then reinstall the program and check if this may help.

  Step 1: Uninstall or change a program:
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

  Step 2: install a program: http://windows.microsoft.com/en-US/windows-vista/Install-a-program

  For more information, see the following link:

  http://help.AOL.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=54116

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-runtime-error

  Hope the information is useful.

• When you try to open the Junk folder in Mail on my PC it will not load.

  Original title: Mail in Windows 8

  When you try to open the Junk folder in Mail on my PC it does not, the rest of the files are fine. I access distance without and questions

  Can someone help / advise

  Thank you very much

  Hello

  Thanks for the reply and we update on the State of the question.

  It seems to be a problem with the Mail application in this case. I would ask that you run the troubleshooter App and also follow the troubleshooting provided in the link below steps to solve the problem with applications in Windows 8.

  Solve problems with a soft

  Do not respond to the State of the question, so that we can help you further.

• I received an email with an attachment that I downloaded, when I go to open the windows media center file opens but I can't find file what I do

  I received an email with an attachment that I downloaded, when I go to open the windows media center file opens but I can't find file what I do

  I was able to open using AbiWord, thanks for the reply

• How can I accept terms of use Live when you try to use the Windows 7 parental control features?

  * I have already connected to fss.live.com and https://familysafety.microsoft.com. This solution does not remedy the issue.* *.

  When you try to use the Windows 7 parental control features, it first asks you to connect to Live.  When I do, I get the 8004B3E9 error Code and it asks me to "connect to account.live.com and accept the terms of use.  However, in doing so, there are no terms of use for me to accept.  I also go to fss.live.come and familysaftely.microsoft.com and no option for the conditions of use is available to accept.  In addition, I tried different browsers.

  I can connect on Live.com and view my account easily, but without conditions of use prompt appears for me to accept, so my attempts to use the parental controls are stuck in this cycle, where it won't let me past without accepting conditions that do not seem to exist.

  How can I make sure I am set up as the account 'Parent '.

  Help, please

  3 hours later I'm finally able to access Family Safety. Thank you!

  The correct link to solve the "Terms of use" requirement is:http://g.live.com/0fsenus4/nexusmigrate

• Illustrator crashes when you try to open the preferences window

  I have CS5 on windows 7. When I try to open the illustrator of window preferably hangs and does not open it. I can hit escape and it will go back to work very well. I tried to leave thinking maybe it was a strange problem loading, but nothing changes. Other that that everything works perfectly well just refuses to open the preference window. I tried searching but I can't find anyone else with this issue, I hope I do not have to reinstall but it's starting to look like, maybe it's my only option.

  crutchlets,

  You should consider at least two approaches.

  We need to dramatically increase the resolution of the monitor to see if he's hiding somewhere there, in which case you can drag to the area with other things, then cut again and clean up the mess.

  (Another is to try the relevant measures in the following list (1-4) and 6) as the last resort).

  The following is a general list of things you can try when the question is not in a specific file (you tried/made some of them already). 1 and 2) are easier for temporary strangenesses and 3) and 4) specifically preferences might be corrupt); ((5) is a list in itself and 6) is the last resort.

  (1) close Illy and open again.

  (2) restart the computer (you can do that up to 3 times);

  (3) close Illy and press Ctrl + Alt + Shift / Cmd + Option + shift during startup (easy, but irreversible);

  4) move the folder (follow the link with this name) with closed Illy (more tedious but also more thorough and reversible);

  5 look through and try the relevant among the other options (click on the link with that name, item 7) is a list of the usual suspects among other applications which can disturb and confuse Illy, point 15) applies to the maybe CS5, CS6 and CC);

  Even worse, you can:

  (6) uninstall, run the vacuum cleaner tool (if you have CS3/CS4/CS5/CS6/CC), and then reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

• Error "this program has stopped working. A problem caused the program blocking work properly"when you try to open the Kodak Home Center

  Original title: notice of work stop Windows

  I recently installed an update of Kodak Home Center version for my printer.  When I try to open the Kodak program and print photos, I get the Windows message: "this program has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is available.  Does anyone have a solution to this problem?

  Hi JoeBuono,

  Follow the steps below:

  Method 1:

  Start your computer in a clean boot state and see if that fixes the problem.

  See How to solve a problem by performing a boot in Windows Vista or in Windows 7

  Note: Do not disable any program startup list Kodak when you perform the clean boot.

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Method 2:

  Uninstall and reinstall the Kodak Home Center of your computer and see if that fixes the problem.

  See also: troubleshooting install or uninstall programs

  Method 3:

  See:

  Message: "AiO Home Center has stopped working" when editing and printing photos

• Error "You need a WIA driver to use this device" when you try to open the Canon DR5010C

  Original title: get a Windows Image Acquisition driver to work with a Canon DR5010C attached by usb port

  I have already downloaded drivers TWAIN & SISI and still get the error message "You need a WIA driver to use this device" when I try to open the Canon DR5010C of the printers & damage.  I am looking for a driver interface solution.

  Hello JRWORK,

  You will need to contact Canon because they provide the drivers for your Canon DR5010C device.
  http://www.USA.Canon.com/Cusa/Office/products/hardware/scanners/high_speed_document_scanners/imageformula_dr_5010c_color_production_scanner#DriversAndSoftware

  I hope this helps.

  Thank you

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Error 0 x 80070003 system cannot find path specified when you try to open the music folder

  Original title: error 0 x 80070003

  Opening of office music folder and clicking new folder, a new folder window appears and indicates "error 0 x 80070003...» the system cannot find the path specified. »

  What should I do to make a new folder?

  Thank you

  Newby0

  Hello

  Thanks for posting this question in the Microsoft Community.

  I'll certainly try and help you get the problem solved. Please provide us with some answers for a better understanding of the issue.

  1. Since when are you facing the issue?

  2 are logged as administrator?

  3. where's the music folder?  Located internal or an external storage device?

  4. do you have an anti-virus installed on the computer program?

  5. are you aware of any recent software or the hardware in the computer changes?

  You try to open the file as administrator. Right-click on the file and select run as administrator.

  You can also try to launch an online scan and check if that helps.

  Microsoft safety scanner

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  You can also start the computer in safe mode and check if the problem persists. If the problem persists, you can start the computer in a clean boot state, and check if all third-party software may cause the problem. Clean boot helps eliminate software conflicts.

  Note: when you are finished troubleshooting, follow step 3, mentioned in the article to start the computer to a normal startup.

  Hope this helps and provide us more information if you need more assistance. We will be happy to help.

• Firefox 36.0.1 on a Mac running Yosemite 10.10.2 crashes when you try to open the Add-ons Manager

  I am running Firefox 36.0.1 on an iMac with Yosemite 10.10.2. Firefox works fine except that it freezes and I have to force quit the application whenever I try to choose modules in the Tools menu. I've never had this problem before. This problem happened for three consecutive days with my iMac rebooted several times. The same problem occurs when you try to access the modules from the open menu icon. Does anyone have a solution? Thank you!

  If you put this in the url bar: subject: addons
  This also happens? If this isn't the case, add the back icon and remove it to reset.

  • Customize controls, buttons, and Firefox toolbars

  It also happens in Mode safe?

  • The problems of Firefox in Mode safe

• "Due to a problem not identified, Windows cannot display Windows Firewall settings" when you try to change the Windows Firewall settings.

  Original title: WINDOWS firewall

  I GET A MESSAGE WHEN I TRY TO CHANGE THE WINDOWS FIREWALL SETTINGS - "DUE TO A PROBLEM NOT IDENTIFIED, WINDOWS CANNOT DISPLAY WINDOWS FIREWALL SETTINGS. HOW CAN I SOLVE THIS PROBLEM?

  IN ADDITION, I USE AVG INTERNET SECURITY 2013 AND THAT THE FIREWALL IS ENABLED AND I SEEM TO BE PROTECTED.

  Documentation AVG Internet Security 2013 States:

  Recommendation:

  Generally it is not recommended to use more than one firewall on a single computer. Computer security is not enhanced if you install several firewalls. It is more likely that some conflicts between these two applications will occur. Therefore, we recommend that you use only one firewall on your computer and disable all others, thus eliminating the risk of potential conflicts and problems related to this.

  You can read the AVG documentation by clicking on this link, and see section 6.5:

  http://AA-download.Avg.com/filedir/doc/AVG_Internet_Security/avg_isc_uma_en_2013_06.PDF
  
  So, if you are using AVG firewall, it's wise to just disable the XP firewall for more than a firewall running at the same time can lead to performance problems.  Choose one or the other, but not both.

  I thought installing AVG would understand this by itself, and you know what to do (used to) but I do not want to install AVG to see.

• InDesign CS6 crashes when you try to open the "bulleted list".

  Hello

  My InDesign CS6 crashes when I try to open the "bulleted list" (alt + click).

  Anyone know what I can do to solve the problem?

  CS6 is unsupported under El Capitan. A lot of problems with this combination and CS6 having reached the end of LIFE, you can restore your previous operating system, upgrade to creative cloud or learn to live with it.

• How can I get rid of "your free trial period is over" when you try to open the pdf in the screen reader

  Hello

  How can I get rid of the "your free trial period has finished" screen when you try to open a pdf file in Adobe Reader?

  I got a trial of Dreamweaver, but it was too complicated for me.

  It was not the case for cancell the free track so I let it run its course and expires.  He then deleted programs that is very well (I didn't buy), but he has also deleted my Acrobat Reader.

  I have re-installed that but when I try to open a pdf file, all I get is the screen "your free trial period is over," which only allows you to buy or out and out all together.

  Needless to say that I am very UNIPRESEED with Adobe to spoil my programs and now they want to charge me $ 29 for a problem that they have created.

  Can someone help me with this very annoying problem?

  Concerning

  David

  If this is the free software Adobe reader, then it will not be a free trial that are associated with message.  Maybe what you have installed is not the drive.