Whenever I try to open my creative cloud, it seems just a blank page and it never loads. What can I do?

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  Please stop cloud creative app.

  Then below do data as follows:

  Delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.

  • Mac OS: You can locate the file OPM.db in the \User\\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.
  • Windows: You can locate the file OPM.db in the \Users\\AppData\Local\Adobe\OOBE folder.  To show the hidden AppData folder, see display files, folders, file name extensions. Windows XP, Vista, Windows 7.

  Please, let us know how it goes.

  Thank you best regards &,.

  MoHA

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