Where is the serial number 6-1091TX? + 0xc0000225 error

OK, I've encountered a problem and girlfriends laptop won't start.

It happens with 0xc0000225 error in Windows Boot Manager, I have as he asked and placed a USB bootable with Windows 8.1 in the port and pushed enter to continue. Loop it back to this page.

1. I can't select boot device options. No option to boot from USB because it just doesn't go to this screen of BBE.

2. product diagnosis system * removed *.

3. I do not have access to a HP USB recovery or something else. I also can't create one as there isn't one on the 6-1091TX page.

4. I formatted from the 500 GB drive and the disk chkdsk and it works fine

5. I used the partition of 32 GB of SSD mSATA and it was in the GPT format with 8.1 64bits

6. I've searched all over the web and have not found a solution

Also how can I do to find the serial number. I walked about all combinations, read every guide, but the numbers and formats are different and it's getting frustrating, using both the * removed * and looking at the * removed * I cant get support until I get the serial number, and then he told me to contact HP with no contact information.

Any help would be much appreciated

Fixed it myself. Took out the HARD drive and it starts in mSATA SSD with Win 8.1 with none of the drama. Reconnected it hotswapping, formatted as a primary partition, the installer on the disk HARD not restarted and now it works.

We both learned something new today.

Tags: Notebooks

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