Please don't laugh... who and where is the serial number?
Hello Experts of day of the Expert,
Just bought a refurb, open the HP Envy 15 3040NR box. Went to save it and the phone rep said that I have to take out the battery to get the number. I didn't remove the battery... it looks like there are a few screws to remove and I can't find instructions in the online manual for removing the battery.
There is a sticker next to the battery with multiple numbers, it says "Series", there are a number of product, a lot of numbers. I use another computer... so I could open it to get the numbers. Where is the serial number, a specific number of characters? It starts with a number or letter?
I'm hoping since he is an expert of the day that I can get a quick answer and get to work. Thanks in advance for your help.
-David
Hello
You're phone has a 'sealed battery' and this should not be removed. An easier way to locate your serial no is the following.
Shut down the laptop. Tap away at the esc you key start Notepad to open the Start Menu. Select the option in the Bios (usually f10) - on the first tab, you should see entries for your model No. Serial number. etc.
Best regards
DP - K
Tags: Notebooks
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