While laptop booting, goes to a black or dark gray screen instead of on the Office

Similar Questions

• I stop my new laptop with Windows 7, install new updates. But now my laptop won't charge. There only dark blue screen. He won't even have to sign on the screen. Someone at - it happen?

  I stop my new laptop with Windows 7, install new updates.  But now my laptop won't charge.  There only dark blue screen.  He won't even have to sign on the screen.  Someone at - it happen?

  Hi ctgreen

  Welcome to the Microsoft Answers site!

  You can try the following and link methods under each method for more information on the same and see if one of them solve the problem.

  Method 1: Start the computer in last good known Configuration

   

  1. Remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the button start , click the arrow next to the button lock , then click on restart.

  1. Do one of the following:

  ·         If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  ·         If your computer has more than one operating system, use the arrow keys to select the operating system you want to start, and then press F8.

  1. In the Advanced Boot Options screen, use the arrow keys to select last good known Configuration and press ENTER.
  2. If your computer has multiple operating systems installed, use the arrow keys to select the operating system that you want to start using the last good known Configuration, and then press ENTER. Windows will then resume starting normally.

  http://Windows.Microsoft.com/en-us/Windows-Vista/using-last-known-good-configuration

  Method 2: Start your computer in Mode safe

   

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click on the Start button , click the arrow next to the lock button , and then click restart.

  2. do one of the following:

  o If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  o If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode and press F8.

  3. in the display Advanced Startup Options , use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see Advanced startup options (including safe mode).

  4 log your computer with a user account with administrator rights.

  When your computer is in safe mode, you'll see the words Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  If you are able to access the desktop in SafeMode I suggest you read the article in the link below for instructions on restoring the system.

  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  Concerning

  Varun j: MICROSOFT SUPPORT

  Visit our Microsoft answers feedback Forum

  http://social.answers.Microsoft.com/forums/en-us/answersfeedback/threads/ and tell us what you think.

• my laptop is hp pavilion dv2000, it freezes all of a sudden then the screen gets messed up, the office became 6 parts and then please help you :(

  my laptop indicates that there is a failure of hardware/software to my camera, but I can't find it, then by the next few days, it suddenly freezes, with like glitter graphics, sometimes green, and then he'll let me choose if I want to run it on windows with the prompt of networking, and normal mode I decided to remove the nvidia driver, because I thought it was the main cause, but the problem continues to persist, please help, I don't know what to do now :((

  Go to the website of the manufacturer of your laptop computer graphics card > drivers and downloads Section > key in your model number > look for the latest Vista drivers > download/install them.

  If it is not a driver damaged, it can be a graphic graphics hardware fault of card/Onboard himself.

  If under warranty, contact the manufacturer of the laptop.

  If it is under warranty, contact a local and trusted computer repair shop,

  See you soon.

  Mick Murphy - Microsoft partner

• At the start of the laptop goes to a black screen and says invalid partition.

  Original title: can I PRO 1-2cpu (IBM Laptop) Xp.

  • Not long I Formated my Windows XP PRO 1-2cpu, thinking that he would have run faster, not a blue screen crash and eliminate any viruses that could in fact, now that its formatted I can't use, whenever I start the laptop it goes to a black screen and says invalid partition, I don't know what that means though.

    so my question is there a way I can restore the computer back to normal? However, I don't have a recovery disk.

  A lot depends on how reformat you your hard drive.  Most manufacturers have a recovery partition on the hard drive that can be used to reinstall the operating system. Access you this by pressing a button that appears briefly at the beginning of the boot process.  If you have reformatted the drive c: partition only you might be OK and can get by using this recovery partition.  Otherwise, if you reformatted all the hard drive, then your only alternative is to get a Windows installation CD, boot from this CD and reinstall Windows.   Contact your computer manufacturer for advice.

  HTH,
  JW

• When I try to start my laptop, it goes to the Acer logo screen and will not boot Windows 8.

  Acer E5-471

  When I try to start my laptop, it goes to the Acer logo screen and will not boot Windows 8. Only a black screen and mouse pointer appear. How can I solve this problem?

  Hello

  1 power off the device
  2. power on and immediately keep taping Alt + F10, unit will start to recovery, choose Exit & continue to windows. Post back if I helped

• my laptop turns on and immediately goes to a black screen with a request for password

  my laptop turns on and immediately goes to a black screen with a blue pop up asking you for a password.

  Getting started doesn't let me go to F2 or F11 or F12.

  THE SCREEN STOPS JUST AFTER 3 ATTEMPTS.

  Help!

  I don't know who installed it but I can't use my computer. (I have teenagers, and no one will admit to it)

  Sounds like someone put a hardware/BIOS password on your computer.  You see the Windows logo?  If this isn't the case, then you must know about this, which has put the password and have them removed.  If we cannot help you.

• When I connect the HDMI cable to my laptop, the screen goes black and I can't lift the office unless I get out the HDMI cable

  When I connect the HDMI cable to my laptop, the screen goes black and I can't lift the office unless I get out the HDMI cable. It happened all of a sudden I used he linked TV to catch-up on TV episodes until last night when it happened out of the blue!
  Can someone please help with this.

  Contact the manufacturer of your laptop.  Also - that there might be a key combination for your laptop that changes the screen from the main output is - look at your documentation or on your keyboard for such a combination of keys (what kind of computer is? Make & model...)

• The laptop monitor goes black after the external vga connection screen

  Hey,.

  I have a Qosmio G50 - 10H, Windows 7 32-bit. After connecting to an external monitor, the internal laptop display becomes almost black. It is possible to see some items on the screen, but it is dark gray to work on. It does not much adjustment of color or brightness (black to very dark grey). The main problem is when disconnecting the external monitor monitor internal still is dark gray and still does not have many adjustments. It's so dark on the adjustments of brigthest that it is impossible to work. I downloaded the latest version of the driver for the support, but still the same problem.

  Any suggestions?

  It is somewhat strange.
  You can switch between LCD and external monitor by using the FN + F5 key combination?
  If you can switch to the LCD only again everything OK?

• When I turn on my laptop it goes straight to no bootable device insert boot disk which I do not have?

  When I turn on my laptop it goes straight to screen blk which then no bootable device - insert floppy to start IE, which I did not

  You burn your set of recovery disks? If so start with them. No recovery set > Contact HP to order a set for a small fee.

  You can enter the BIOS by tapping /holding F10 key immediately after turning the power on and use Diagnostics to test your hard drive.

• Dell computer with windows vista. I turn on my computer it boots up to the blasck with the dell logo screen, then goes to a black scree requesting a password, how can I get around this.

  Dell PC. When I turn on the computer Dell black screen appears as always put then it goes to a black screen asking for a password.  I don't remember set the CMOS passwords.  Help, please

  Hello

  If she asks for a BIOS password, contact Dell

  http://support.Dell.com/

  I'm sorry, but the strategy of microsoft in these forums is that without assistance will be given about lost or forgotten passwords

  read the policy at the link below

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keeping-passwords-secure-Microsoft-policy-on/a5839e41-b80e-48c9-9d46-414bc8a8d9d4

• HP G60 laptop boots HP logo, and then recycles - Windows 7

  I just installed a new keyboard on my laptop G60 running Windows 7 Enterprise Edition. before putting the screws in the battery compartment area, I replaced the battery and turned on my laptop unpluggced to see if the new keyboard work. Everything worked perfectly.

  So I closed the lid of my laptop, removed the battery, put the screws, replace the battery and press the power button, now my laptop boots as much as the HP logo, with the option to press ESC to the Start Menu, then the screen goes black and travels to the HP logo. This cycles goes and indefinitely. I am able to access the Start Menu. I removed the new keyboard and tried to start it again - same thing. I then tried using my old keyboard to see if that makes a difference - no change.

  Any advice? Thank you.

  Hi - I tried that after I posted this question, and it turned out to be a previously installed update that was causing the problem. I had to restore my system to a previous date before the update was installed, and this has solved the problem. Thank you!

• Satellite A100 system goes to a black screen after the recovery procedure

  I tried running the recovery CD, I received on my cell phone. the process perfectly, (I have only one CD, I don't know if I need a second). At the end of the process, I have the option to insert the second CD, or jump.
  Because I don't have that one CD I have support on ignore.

  I tells me that the installation is complete and I can restart my system.
  Then I removed the disk and I tried to reboot the system. The system goes to a black screen (on which he indicates that Microsoft load) and then crashes. That was the problem I was facing before recovery.

  Basically, the recovery process has not worked. I don't think I did something very wrong, unless I need a second CD. What could be the problem?

  Help me please!

  Hello

  The A100 is one of the new series of laptops and AFAIK the image of Toshiba was placed only on a CD (DVD) recovery.
  I think that the message and the possibility to insert the second CDconfuses a little.

  In my opinion the black screen and freeze has nothing to do with the recovery procedure and the new installation if Windows OS.
  Due to the fact that this problem has occurred until you have installed the OS from the recovery CD, I assume that there must be something wrong with the hardware.

  But it s very interesting to know if the same problem appears after the new installation of Windows from the original CD of Microsoft.

  It's worth a try.

• my laptop keeps going to start page.__No regardless of which option to choose, that is to say. safe mode, safe mode, safe mode with command prompt, the last known good configuration, start windows normally, it's always the same

  my laptop keeps going to the start page. No matter which option I choose, IE. safe mode, safe mood with networking, safe mode with command prompt, last known, good configuration start windows normally, it always comes back to the same screen. saw this post before and the invloved boot cd solution. I have not a cd ROM is there another way to solve this problem. Thank you people

  Thank you for taking the time to make this post very informative, excellent. Without the machine test myself that I can't be sure, but based on the age of the computer and what you wrote I suspect for lack of material. It could be something simple like the hard drive or RAM or something more serious like the motherboard. I wouldn't recommend replacing any material on such an old laptop.

  As long as the hard disk has been physically, you can recover your data easily. If the hard drive has failed, then you will need to send the drive to a professional drive savers data recovery company. It is quite expensive ($500-3700), but they can usually recover your data. Some insurance policies cover also, professional data recovery in order to check with yours. But let's be optimistic. ;-)

  IMPORTANT - If there is no question that the drive is at fault - there are noises, for example - and the data is crucial NOTHING else ON THE DISC. Whenever launch you this player you can destroy data. If this is the case, send the drive to a professional data recovery company.

  I'll give you the information on how to test the hard drive to see if it's good physically and how to recover data when you can't in Windows but in doing these things requires a certain level of computer skills. You know yourself the best and that it would be better to take the laptop to a competent local professional. If you do this, do not use a type of BigComputerStore/GeekSquad of the place. Get recommendations from family, friends and colleagues.

  A. test equipment
  
  Test the hard drive with a diagnostic utility downloaded from site of the disc mftr. or use SeaTools for BACK of Seagate. You create a bootable CD with the files you download. You will need a third party burning software to do as the free ImgBurn, Nero or Roxio. Burn as an image, not in the form of data.

  http://www.ImgBurn.com

  http://www.Seagate.com/www/en-us/support/downloads/SeaTools/seatooldreg
  http://Seagate.custkb.com/Seagate/CRM/selfservice/search.jsp?docid=201271 (how-to)

  Boot with the CD that you have done and do a full test of the reader. You will probably need to change the boot order. Your Dell can give you a temporary boot menu if you press F12 as the computer starts. If so, use your arrow key to select the CD drive. Otherwise, press F2 to enter in Setup (BIOS) and change the order of boot on the CD drive first. If the disk fails all physical tests, it must be replaced. Although readers of the laptop cost around $60, you should really consider if it is to put money in such an old machine. You can replace the disk, but the laptop is definitely at the end of its normal life and something else is doomed to failure.

  There is information about the RAM test and other materials here:

  http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

  B. retrieve data detach a healthy disk when you are unable to Windows
  
  1 remove the drive and put it in a box of USB drive or use a USB adapter. Attach it to a computer that is running a working XP/Vista/Windows7 installation. Use the work of Windows Explorer to copy the data to the hard drive of the system to the rescue and burn data on cd or dvd.

  2. you can start the target computer with a Bart PE (if you use XP) or a Linux live CD like Knoppix and retrieve the data in this way. General information about the use of Knoppix for this are:

  You will need a computer with two cd records, which is an engraver of CD/DVD OR a USB stick with a capacity to hold your data OR an external USB hard disk formatted FAT32 (not NTFS) *. Download Knoppix .iso image file and create your bootable CD. If you do this in a previous (XP or Vista) operating system, you will need the third burning like Nero, Roxio or the free ImgBurn software (Windows 7 can burn .isos natively). Burn as an image, not in the form of data. Then boot with the CD that you created, and Knoppix will be able to see the files in Windows. If you use the USB key or an external hard disk, right-click on its icon (on the desktop) to get its properties and uncheck "read only". Then click on it to open it. Note that the mouse action by default in the window manager used by Knoppix (KDE) is a simple click to open instead of double-click traditional MS Windows. If you want to burn CD/DVDs, use the K3b program.

  * My understanding is that you can now write on NTFS from Linux partition. If you wish to do this, Google for instructions on the use of the NTFS driver.

  http://www.Knoppix.NET
  http://www.nu2.nu/pebuilder/ - Bart PE Builder

  C. recovery of activity for the future - http://www.elephantboycomputers.com/page2.html#Backing_Up MS - MVP - Elephant Boy computers - Don ' t Panic!

• Restarted my computor it goes to a black screen and wants to enter either windows vista or press f8 after you download updates from windows

  Original title: when I grew my dell desktop computer up inspiron 530 and windows vista home it goes to a screen that wants to get me things I don't know what I have to enter secure mode or windows vista

  I do not have ubdersand when my computor restars it goes to a black screen wants to enter or f8 for windows vista or press am I something wrong, after I check my restar updates too after that I think they are downloaded

  Hi ISSYHenico,

  1. you receive messages or error codes?

  This problem can occur if updates failed to install.

  2. are you able to boot into normal mode if you select Windows vista?

  Method 1:

  Step 1:

  Otherwise, try to start in safe mode and perform a system restore and check:

  Check out the link:

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:

  If you can start in safe mode, then you can try a system restore to a previous point where you have not experienced the problem.

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  To run the system restore, you can consult the following link:

  System restore

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  System Restore: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  Once you're able boot in normal mode, try the following steps:

  Method 2:

  Step 1:

  You can view the history of update for updates failed which is causing the problem.

  Check out the link:

  See the Windows updates are installed

  http://Windows.Microsoft.com/en-us/Windows-Vista/see-which-Windows-updates-are-installed

  Step 2:

  You can try to install the updates manually from the Microsoft Download Center download and check if it helps.

  Check out the link:

  http://www.Microsoft.com/downloads/en/default.aspx

  Hope this information is useful.

• MY COMPUTER DOES NOT START, NOT EVEN WHEN YOU TRY TO PUT IT IN SAFE MODE, EVERYTHING GOES TO A BLACK SCREEN, PLEASE HELP ME!

  OK, so last night, my computer was freezing up so I held the power button down to turn off, I turned it back and he asks me if I want to start in safe or just normally.  I chose because it starts as usual, it's just sitting there, it goes through the motions as it will start but it never does, I went to sleep woke up to the top and all I have is a black screen with mouse pointer again, nothing has changed, the same things happen when I try to start it in safe mode.  I tried to get the disks it is came up with, but the computer seems to not even acknowledge that they were never inserted, I don't know what to do, can anyone help me, I'm sitting here on the laptop of my bf and I am interested in this black screen with the pointer of the mouse in the Middle, I don't know what to do...

  Hello

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  Another method to try to get to the desktop (try in normal Windows Mode without failure)
  CTRL + ALT + DELETE and on the tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is reached
  by tapping F8 as you start several times.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
  system manufacturer will sell them at low prices. Or try in safe mode if you can get there.

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system restore it)
  must be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (a line type or copy and paste one line at a time and hit enter - enter a bracket)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)

  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.