While trying to update my billing information - I constantly get asked to provide a code sent to a mobile number I don't recognize...

Similar Questions

• While trying to update my applications CC (2015), I get "update failed" error (49) even try again for several days. He says he's blocked a critical file - but which and why? How cab I do it. (under Win7). Thanks in advance, Dominik

  

  suspend the antivirus and anti-malware programs.  so try and update.

• I've just updated my billing information... now I'm opening the Prime Minister and it does not open. It is said he tries to verify the account, but it takes much too long. What should I do?

  I've just updated my billing information... now I'm opening the Prime Minister and it does not open. It is said he tries to verify the account, but it takes much too long. What should I do?

  There is no billing problems, please refer to the steps:

  We are having trouble to check your membership problem?

  When I open my creative cloud application he asks me my serial number?

  Concerning

  Stéphane

• No option to update your billing information

  I desperately need to update my billing information, but my Adobe profile won't give me the option anywhere.

  I logged in, passed to the Management Plan, where it says that I need to change my information, as the previous payment did not go through. However, there is no link to me actually click on update. I also tried under Plans and products - still nothing. Everything he said it is because my billing information are ending with 'xxxx' visa, and no place I can update. How am I supposed to fix this?

  My service will stop in a few days if I can't sort, so it's urgent.

  Thank you!

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Error code 0000064c while trying to update

  Error code 0000064c while trying to update (dt000) on vista. any help much appreciated.

  Thanx
  Josh

  Hello

  Please provide information on the updates are to receive messages in your windows under Windows Updates. Then you can check if these updates are lying to your windows or not from http://support.microsoft.com.

  For now, try the following steps:

  1. Open the Windows services control panel (Control Panerl--> administrative tools)
  2. Stop the Service of Cryptographic Service, Windows Installer of Module Background Intelligent Transfer and services of Windows updates.
  3. Rename the c:\programs Data\microsoft\network downloader.old Downloader
  4. Rename C:\Windows\SoftwareDistribution in c:\Windows SoftwareDistribution.old
  5. Rename the Catroot2 Catroot2.old to c:\Windows\System32
  6. Restart the Service of Cryptographic Service, Windows Installer of Module Background Intelligent Transfer and services of Windows updates.
  7. Look for the updates.

  You can also try running the FixIt of http://support.microsoft.com/kb/971058/en-us.

  Concerning

• "Error R6034: an application has made an attempt to load the library runtime C incorrectly." while trying to update iTunes. Tried to reinstall, but get error "Windows error 1114.

  Original title: Runtime Error R6034

  When I was updating my Itunes library, I got a pop window with this message:

  Runtime error
  Program of C:\ Program files (x 86) \itunes exe.
  R6034
  An application has made an attempt to load the C runtime incorrectly library.
  Please contact the team for more information application support
  I tried to repair itunes without success and then uninstalled itunes and tried to reinstall it but when I tried to reinstall I get a different error message (error Windows 1114)
  Can you help me?

  Hello

  This seems to be a new issue facing users of iTunes while trying to update to the latest version of iTunes on Windows 7. I checked in the Apple support sites and found that uninstalling iTunes and then put it back in place, by running the installer with administrator privileges has solved the problem for many users with similar problems.

  You can see the responses made by user turingtest2 in the following threads of the Apple Support forums, the steps are correctly described here:

  https://discussions.Apple.com/message/24609674#24609674

  https://discussions.Apple.com/message/24616175#24616175

  The steps which have been voted as useful for these discussions include:

  First, uninstall each of these programs from your computer:

  • iTunes
  • Apple Software Update
  • Apple Mobile Device Support
  • Hello
  • Apple Application Support

  Then, Download and save the installer for iTunes by clicking on this link: http://www.apple.com/itunes/download/

  And finally, reinstall iTunes by running the installer registered with elevated permissions. Here's how you can do this:

  1. Right click on the installer downloaded.
  2. Click run as administrator.
  3. Click Yes or continue when Windows ask you for your consent.

  This should help you solve this problem. If you are still not able to get the iTunes program works correctly, you can also post your request in the iTunes of Apple Support Forums. Here is the link for forums:

  https://discussions.Apple.com/community/iTunes/itunes_for_windows

  Let us know how it goes. We will be pleased to be of further assistance. Thank you and have a nice day!

• Impossible to update my billing information

  Hey, I received an email 2 days ago:

  "Your Creative cloud membership will expire the 31.08.2016. We hope that you have been getting the best out of all that creative cloud has to offer. To extend your subscription, please update the billing for your account information, or add a prepaid card. »

  Then when I connect to Adobe and I click on update my billing information, I get the loading pop up window and an error:

  "We are unable to process the information. Please try again later or use a different browser. Please contact support if the problem persists. »

  So I tried different browsers and I have tried 3 different days and it still does not work. What should I do? Since I really need for my school and internship programs, so I can't let it end this week and we also paid for it last year so...

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• update your billing information

  Nice day

  I received an email the 24 a 3rd failed attempt of billing and update my billing information. Today, I wanted to update this information, but I can't do it. Open a cat who gave nothing at all. The rep told me that my sub has expired after the 3rd attempt of 23 billing. I do my monthly payments 28 and never had any problems before.

  The representative then tried to make me buy a 2nd subscription to solve the problem.

  Anyone has any advice on how to solve this problem or I have to do?

  Hi Crazyjoery,

  I see that you have an Adobe account under the same email as with forums.

  It seems to be a billing issue with your account that must be supported by our customer service team.

  Ask you to contact customer

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Let us know if you have more questions!

• Error code 646. while trying to update, this error code is displayed

  While trying to update, this error code is displayed. What can I do? Y at - there someone who can help me?

  Hello Sergeant115,

  Thank you for using the Microsoft answers Forums.

   

  Solution for error 646:

  Disable all Firewalls and try to install the updates and the stand-alone installation (download manually).

  Reset the Windows Update components

  http://support.Microsoft.com/kb/971058

  Restart the computer after the update is installed.

  Also check with

  http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/6e716883-7af4-4A9F-8665-2f4dd57eee8d

  http://support.Microsoft.com/kb/822798

  That should solve the problem.

  Thank you.

  UDAY $012 please let me know that whether the solution worked or not, I thank you and appreciate your comments. URGO. C

• Error 8024200d while trying to update KB2378111 and KB2564958, KB2345887, KB2633952, KB970430, KB972145 KB967723.

  original title: error 8024200d while trying to update Vista Ultimate Edition with Service Pack 2

  On Windows Vista Ultimate w / SP2 applied, can not install updates security KB2378111 and KB2564958, KB2345887, KB2633952, KB970430, KB972145 KB967723.

  Error 8024200d.

  Tried cold start. I tried KB947821 Hotfix and updated system preparation. Played sfc/scannow. I tried Fixit 50202. Tried an update at a time.

  None worked...
  Can you help me? Thank you.

  Hello
   
  Please follow the links below to solve the problem.
   
  According to the 8024200d error code means that an update has not finished to download or install and that it broke in the installation process.
   
  Method 1
   
  one.
  Disable your antivirus software and firewall
   
  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software
   
  b. disable your firewall
   
  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Firewall-on-or-off
   
  Try to install the updates and check if they install if you facing retention problems then a.

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
   
  Method 2

  You cannot install some programs or updates

  http://support.Microsoft.com/kb/822798

  Method 3
   
  Download updates manually and try to install an update at a time.
   
  http://www.Microsoft.com/en-us/download/default.aspx

  Save all the updates that are downloaded to the desktop and then try to install, if you still face problems, then a.

  Try to reinstall updates, faced problems if you try to install the updates to the clean boot.

  Method 4

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: once you have completed the necessary troubleshooting steps please follow step 7 of the article mentioned above to start the computer in normal mode

  I hope this helps.

• Get the error 0x8024001e in Windows 8 while trying to update and install new applications on the Windows Store

  Hello.

  I wonder if anyone knows why I get 0x8024001e error while trying to update applications or installation of new applications in the app Store of Windows, because it is really frustrating. Also I was wondering why it isn't a place where I can easily find the error codes which means.
  Apps status shows "Download", but the progress bar does not move. Not sure if this is a bug too, but one of my apps (Skydrive) disappeared from my screen, probably due to me trying to update my applications.
  Thanks for your help.

  same here, no luck

  * See my response below for Win8 solution
  Restart
  Windows key + X and turn on the command line (Admin)
  
  Type in the command line:

  net stop wuauserv
  Rename c:\windows\SoftwareDistribution softwaredistribution.old
  net start wuauserv

  Reboot and see if that's the solution

• Error code 2 while trying to update Creative Cloud Desktop Application.

  I get the error code 2 while trying to update Creative Cloud Desktop Application. MacOs 10.9.5. I use Cloud to use Typekit fonts. Now it doesn't work at all. Updete can't and the old version does not work. Can you help me please?

  Sanna, try the following steps.

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• I bought Photoshop per month on my old computer. I have now updated the billing information on my new computer, to rent it again. Where can I download it?

  Hello. I rented Photoshop per month on my old computer, but then the computer died. I have now updated the billing information on my new computer, to rent it again. Where can I download it?

  HI Elizabeth,.

  Here is a link to download the app creative cloud Manager. Simply install the CC app and then download other applications.

  https://creative.Adobe.com/products/creative-cloud

  Thank you

  Scott

• Not sure... Program of cloud or Photographers' creative? I'll be able to switch from one to the other, AFTER I paid monthly fees of correspondents afterI have updated my billing information? Most fees/membership will be distributed accordingly?

  I'll be able to switch from one to the other, AFTER I paid the monthly correspondents after that I updated my billing information? Most fees/membership will be distributed accordingly?

  All CC commitments are for a year at least. You can switch to a higher level at any time program, but the demotion to a lower level can be a set of songs and dances. Whatever it is, you will still have to get in touch with aid for sale for these questions, so there is little point in dragging this post and explaining everything "and if...?'s.

  Mylenium

• While trying to connect to the VPN Windows, I get an error 868. What does that mean?

  original title: connection to the VPN

  While trying to connect to the VPN Windows, I get an error 868. What it means. The address of the server I used was 68.28.195.137. Help, please.

  Vijay Kapnadak

  Hello

  Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for the IT Pro TechNet public. Please post your question in the TechNet Windows 7 networking forum. You can follow the link below to ask your question: http://social.technet.microsoft.com/Forums/en-US/category/w7itpro