White screen then the message ' selected boot device has failed.

After a normal shutdown last night, that my cell phone went straight to a white screen on back when I turned on.

I tried to plug and unplug, take out the battery and connecting it to a TV with a HDMI which did not pick up anything.

After turning off the power on and off several times, there is now a white dash in the upper left.

I let him down for about 20 minutes before a message saying "the selected boot device is a, press ENTER to continue" that turns off the computer.

I had the computer 4 days if shouldn't them be anything malfunction already.

Any help would be appreciated!

GabbyBlag

Hello;

Let me welcome you on the HP forums!

I read your post on startup problems and wanted to help.

You should not have problems with a PC this new.

My suggestion is that you contact the HP customer support to see about maintenance and options at your disposal under warranty replacement.  If HP is unable to repair it, then you should be able to insist on a replacement - no charge!

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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