white screen when connecting using the client to view

Hello

I have a situation on my hands if I try to connect to my office using the client to view I can connect but when I click to start all I get is a black sceren.  If I can access the external url of my security server, I can connect and my desktop appears.  If anyone has experienced this? any ideas would be greatly appreciated.

You can connect from a WAN using PCoIP if you use a VPN. If you are

using the server security, for now, you will need to use RDP.

Ian

Tags: VMware

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