Whitescreen on computer laptop vostro 1015
Hello
I have a Dell vostro 1015 laptop that has a problem. I turn it on and it has a whitescreen, it will start fine, because he will play the newspaper in his xp when you log in, I can also use the keyboard shortcut to stop and turn off fine, she's just a white screen, I have no idea what to do about this.
I've read elsewhere that it might be a video chip that went bad or the lcd screen replaced must
Please help if possible, thank you
Hi anshumanbhagat619,
Please connect a monitor external to your system and made me know if it works very well. Also, run the LCD BIST diagnostics on your system to run the test of the LCD:
- Shut down the system completely.
- Press would be "on the keyboard and press the button of power at the same time;" Make sure that ' key is pressed when you press the power button.
- This should engage LCD BIST diagnostics.
- Please let me know if you see color bars.
Tags: Dell Laptop
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