Why a Windows Service Pack 3 update cause my browsers do not want to work more? I can't access the net. ?

I am still running XP. My PC did an automatic update to load the SP3. When I did, and after rebooting, none of my browsers would work - I couldn't access the net. (I use IE 7 and Firefox). I called my ISP technology support and they concluded my browsers were corrupt and that I should get installed most recent IE. Instead, I did a system restore before the SP3 update, and everything works fine now.

Issues related to the:

1. why what happened?

2. what should I do to avoid that it happens when I try to repeat the SP3 update?

3. do I need to install IE 8 before the update as my ISP has suggested?

Here is the Vista Forums.

http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4C07-bdb0-90caf9f30c42&lang=en&CR=us

Microsoft.public.windowsupdate discussions

http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.InternetExplorer.General&cat=en_us_28cca3eb-7037-4D4F-bde1-d8efee1f1420&lang=en&CR=us

Discussions in microsoft.public.internetexplorer.general

XP discussion groups:

http://www.Microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?DG=Microsoft.public.WindowsXP.General

Link above is to the XP newsgroups.

There is a list of groups of discussion XP to the bottom of the left column.

You get the help you need there.

Here is the Vista Forums.

See you soon

Mick Murphy - Microsoft partner

Tags: Windows

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