Why am I asked to enter my serial number even though I downloaded applications using creative cloud?

Similar Questions

• Why was asked to enter a serial number for Acrobat Standard when I am only a monthly subscriber? I can't activate the product.

  Why was asked to enter a serial number for Acrobat Standard when I am only a monthly subscriber? I can't activate the product.

  After I sign up with e-mail address and password, I wonder also enter a serial number which I did not have...

  Hello

  In order to activate the product should obtain the following option: -.

  -Use the trial subscription or

  -J' have a serial number

  Please select the option - use of the trial or subscription, and then click next - restart Acrobat and sign in with your Adobe ID

  In addition, you can view the following for more information on activation problems:- Activation & deactivation help

  Kind regards

  Mohamed

• Acrobat 8 - switch hw and os from win xp to win 8.1 - installation says "invalid serial number" - even though I am very sure it's: o)

  Hi people,

  I'm spending my old pc (win XP) to another (Win 8.1).

  As I wanted to move my installation of acrobat 8 to the new computer, I did the following now:

  -J' disabled (Acrobat 8) license on the old computer

  -J' uninstalled acrobat 8 on the old computer and rebooted, it

  -J' downloaded acrobat 8 on the site of adobe on the new computer

  -J' started the installation that requires serial number

  -J' connected to my acrobat account and found my serial number is

  -J' checked this serial with my paper and invoice copies (bought ion 2007): it's allright

  -J' typed in the serial number I copied it from the account I copied it in the email I received in 2007 / / I checked twice and even more:

  The installation tool says "invalid serial number" - even though I am very sure that it is the right one.

  I can't go any further.

  What happens wrong or am I doing wrong?

  Thanks for your help

  Hi crunchycrisp,

  First of all I won't suggest you install Acrobat 8 on windows 8. This version of the application has never been tested on Windows 8.

  You can upgrade to the latest version of Acrobat.

  ~ Ajlan Huda

• I can not get access to my serial number even though I have an electronic receipt for Acrobat Pro XI.  Help!

  Hello

  I bought Acrobat Pro XI online and received an acknowledgement by electronic mail.  When I went to download it, I was unable to complete the process, because I was not provided with a serial number.  I followed the instructions to get one on the site, however I still couldn't get a!  Immediately, a message appears indicating that I am not recognized.  My husband went from Verizon Fios Cat-5 on a coaxial cable for our internet connection between my purchase and my attempt to get the serial number.  Could he have made a difference?  Be that as it may, what should I do?  It's extremely frustrating!  I need to use the software and I have not been able to for the last two days even if I have to pay for it!  Help, please!

  Jennifer

  Thre is no serial number for a subscription. The way it is supposed to work is, you sign in with the SAME Adobe ID code and he knows what you paid for.

• Why dose I keeps saying problems evertime I try to get the desktop application for creative cloud

  It won't let me download the desktop application

  Hello zacd65936598

  Could you please let us know if you have found a mistake?

  In addition, you can check this link below-

  https://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  concerning

  Rafrafi

• In the course of my recent upload Lightroom 5 on my Macbook I bought recently with the serial number of the disk that I bought the year last for my Windows PC (an update of Lightroom 4) of the license.  I have an error message "you entered the serial numb

  In the course of my recent upload Lightroom 5 on my Macbook I bought recently with the serial number of the disk that I bought the year last for my Windows PC (an update of Lightroom 4) of the license.  You receive an error "the serial number you entered is invalid."  Why does CC not recognize this as a serial number valid?

  Soyouca how did you install Photoshop Lightroom?  Please uninstall the current installation by using the uninstall program located in Applications/Utilities/Adobe Installers.

  Once Photoshop Lightroom is deleted please download a new copy of the installation files of Adobe - Lightroom: for Macintosh.  The update contains the full installer then please download the latest version of Photoshop Lightroom 5.

  You may be asked to enter your serial number for Photoshop Lightroom 4.  You can find information on how to locate the serial numbers under your account to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

• I have cs5 and it was working fine and now he keeps asking the serial number even after that I put it and gives it the green check mark then it goes straight to that now

  I have cs5 and it worked very well and now he keeps asking serial number, even though I put it and gives the green check mark then it goes straight to that now or it just goes to the license agreement and when I accept it is going t - he once again.  I have uninstalled completely and then reinstalled several times and still the same thing.

  Csingleton11,

  WIN8 is not listed as an operating system that can run CS5 (see technical specifications); However, some users were able to run it in compatibility mode with success. See this link if you want to give that a try: CS5 installation on Windows 8

  Guinot

• Develop the module does not but I entered a serial number

  I bought Lightroom as a stand-alone product, and he enrolled in my online account from adobe.

  But now when I try to use it, I get the following in the develop module error message:

  Develop module is disabled.

  Please renew your membership to reactivate the develop module.

  Now what?

  You have installed and are still using the creative cloud under license Lightroom. It can not be activated with a serial number. You must have an account creative cloud and a package, and it's all activated with your Adobe ID and password. It will be necessary to uninstall Lightroom and install the stand-alone version appropriate licensed.

  Adobe - Lightroom: For Windows: Adobe Photoshop Lightroom 5.7.1

  Adobe - Lightroom: For Macintosh: Adobe Photoshop Lightroom 5.7.1

  The links are for the last update of Lightroom 5. After installation, when the screen of the trial lorsque l' ecran de le proces apparait appears choose the option allowing you to indicate that you have a serial number. You will be guided through the process of entering the number. After installing, you will be able to open the catalog you used, and all the work you've done will still be in place.

• I have XI Acrobat pro. When I try to enter my serial number it asks the DC acrobat serial number?

  I have XI Acrobat pro. When I try to enter my serial number it asks the DC acrobat serial number?

  Hi antonio % 20avanic,.

  Please do not forget that we have download a good configuration, you can re - download Acrobat XI pro from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  See also the workflow of How to download, install and activate Adobe applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I do not have... everyone has

  Hi, I just paid for this 11euros per month thing, for Lr and Psalm I had the trial version installed before and now I paid, I can not connect to the bloody thing, it asks me to enter a serial number, which I did not... someone has a solution for me please...?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• When installing Lightroom 6 I asks me to enter the serial number, I get a message that we do not endorse serial number

  When during the installation of Lightroom 6 I asks me to enter the serial number, I get a message that it is impossible to endorse the serial number.

  What should I do?

  Hi Porpora60,

  I am locking this discussion, because a duplicate exists here: Lightroom6 installation code does not work.

  If you were unable to solve the problem by using the troubleshooting steps in the links provided, Ned please Contact customer via chat to confirm your correct series number.

  Best,

  Del

• I am trying to convert my trial creative Cloud to a version of payment, but I keep blocked when the computer asks me to enter a serial number, WHERE can I FIND? Thanks for your response

  I am trying to convert my trial creative Cloud to a version of payment, but I keep blocked when the computer asks me to enter a serial number, WHERE can I FIND? Thanks for your response

  Hello

  You can check out the link below.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Hope this will help you.

  Kind regards

  Hervé Khare

• Why asked am me a serial number open Lightroom after I downloaded 5.7?

  Why asked am me a serial number record Lightroom 5.7 when I bought it like creative cloud?

  It worked! Thanks a lot :)  Now the question is, why do I spend more than an hour on the phone with a technician from the other day and haven't solved the problem.  It was so simple!

  I really appreciate your help.

• I have discs for CS6 and do not want to join cloud. I'm already registered. Why do I get invited to enter the serial number?

  I have discs for CS6 and do not want to join cloud. I'm already registered. Why do I get invited to enter the serial number?

  Hi, Jeff. I just typed in my serial number and was able to open my applications.

  Thank you

  Anthony

• Why my 5 Lightroom ends after entering the serial number and registration?

  I had the 30 day trial of LR 5. Liked and bought the full version. Installation showed as much success on my Mac. Then, when I try to open, I get the same screen when I had the trial version that indicates "0" days left on my trial and I need license with a serial number. I enter the serial number, registration, press enter and then the program quits. Tried several times with the same result. What I am doing wrong?

  Any suggestion would be appreciated.

  Hello

  Please follow the steps:

  1. open the host file in Mac and find all the entries for Adobe, if present remove Adobe entered, save the host file. Location of the host file: go / go to the file/etc/hosts and try to activate again.

  2. navigate to/Library/Application Support / Adobe and give permission to Adobe. Try to activate again. Please find the link showing how to give permissions on Mac: http://www.macinstruct.com/node/415

  3 enable the root account: http://support.apple.com/kb/ht1528 and try to activate again the root. If still the same error

  4 uninstall Lightroom from Applications/Utilities/Adobe Installers. Run the CC cleaning tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and try to activate again.

  Please let us know if it worked.

  Kind regards

  Romit Sinha