Why can not open a JPEG file in an e-mail message on my computer but I can't do on my smartphone? I'm used to be able to do this before the upgrade to the CD player.

Adobe Acrobat Reader DC using newly updated since Adobe Acrobat, I am not able to open a JPEG file in an e-mail message in Microsoft Outlook on my computer but I am able to open the attachment on my smartphone.  I think I used to be able to open a JPEG file before the upgrade.  I don't know what to do.

mredjoe49 wrote:

Adobe Acrobat Reader DC using newly updated since Adobe Acrobat.

It's more than likely the problem. The Adobe Acrobat Reader software is not an 'upgrade' to Adobe Acrobat. Acrobat will open and convert .jpg files in PDF, free player open that pdf file.

If you want to 'upgrade' and need this capability, you must update to Acrobat, not reader.

The good news is that you should always have Acrobat on your system. Open it and use it to open the .jpg file.

Tags: Acrobat

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