Why can't I download files from the internet?

My laptop is not download internet files, be they games or files from a trusted site, or even Word documents sent to my email address. I can start the download, but it never ends, and when I discover what is downloaded, the file will be on the list, but nothing happens. I have Windows 7, and it is a new problem. I could download before... any ideas would be greatly appreciated!

Hello

What security software you have on the laptop?

Open windows control panel, open Internet Options, click the Advanced tab, click the "Reset" button, then click apply and then click OK.  Restart the computer and see if that helped.

If it is not, on another PC, download the FirefoxInstaller, this transfer to your laptop and install it. -you still have the same problems to download using this browser?

Another option to try is the following.

Judgment of the laptop. Tap here to f8 start you toward the top access to the Windows Recovery Console.  Use the arrow keys to select "Safe Mode with network" and press ENTER.  Let windows fully load in this mode and see if you can now access the internet and download - only choosing a site known 'safe' such as Microsoft and HP that your security software will not work in this mode.  To exit Safe Mode, just restart the laptop in the usual way and Windows does not start normally.

Let me know the result.

Kind regards

DP - K

Tags: Notebooks

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