Why can't I install updates?

This morning a window popped up saying that I have four Adobe applications that need to be updated.  I clicked on the window to start this process and in a moment, got a window saying "failed update, updates cannot be applied, you're already running Adobe Application Manager.  "Please close all instances... etc.  I was not already running App Manager.  I restarted, same symptoms.  I'm on Windows 7 64 bit.  Apps include Photoshop CC, LR5.3, Acrobat X Pro, first 12 items, 12 items in Photoshop.

Can anyone help?

Hi Bob,

Can you please open the Task Manager and check if there is any which instance

of any application adobe running in background. If Yes please put end that

process and then try to update again.

Answer please if you need assistance

Please post on the Adobe forums.

Tags: Adobe

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