Why can't I receive a confirmation of my upcoming flight when they have my correct email address, which I confirmed twice?

Recently, I booked a flight and asked for an email to give me the record locator number and confirm the cost. I gave them my email address. A week later he had not demonstrated in my Inbox, so I called their help with the request that they send again the number. Still no email from them, so I called again. They confirmed that an e-mail had been sent twice and re-confirmed my address. They agreed to try again. Now a few days later and still no email. Y at - it a spam box they might be in. If so, how it access? I don't see anything about this in the subject line or the menu. Thank you!

Sign in to your account to your e-mail email providers web page and check their spam folder.

Tags: Thunderbird

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