Why can't I see the pre-recorded videos of TV via the media library?

When I open the Windows Media Center on my new Toshiba laptop, that I go as far as to check the recorded TV shows. I can click on the thumbnails, but the videos won't play.
I get an error message on videos that I tried that says there is a problem viewing this video, please try to view another. None works!

Windows Media Center has been installed as part of Windows 7 Home premium installed on the computer, Microsoft Silverlight also seems to be installed ok.
The photos section works perfectly, pulling the info from my photos. You can give me any advice as to what is causing the problem.

I was using Internet Explorer 9 (32-bit) as a Navigator, but that also gave me problems with Java script if I try to open a video using the Bing search engine. However if I use Mozilla Firefox (now my default browser) or Google Chrome and go to the video player via the MSN Web site I can watch videos without problem.

I have Flash Player version 10.3,183,5 installed, I also tried version 11 (64-bit of the trial) when using Internet Explorer 64-bit version, but were advised not to use it.

The laptop has all the right features to run this program.

Thank you

Can you please tell us first what model of laptop you have exactly?
When you use recorded TV tv you can watch the sample movie?

Tags: Toshiba

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