Why do I get a message that says that my serial number is invalid? How can I fix it if I can install?
My free trial is over and I'm trying to install Adobe Creative Cloud.
I have a serial number that I entered, but I get the message: "the serial number you entered is invalid.". Please try again. If the problem persists, contact customer service. So here I am.
Hello Ilana,
The CC from Adobe does not work on the serial numbers.
If you have an active subscription to Adobe CC on your Adobe ID, please sign in to the application with that.
Activation & deactivation help
Kind regards
Sheena
Tags: Adobe
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