I try to install my CS5.5 to a new computer because my computer is toast, and it is telling that my serial number is invalid how do I?
Im trying to install my CS5.5 to a new computer because my computer is toast and it tells me my serial number isn't valid? What should I do?
When you ask a question you will need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
- and http://forums.adobe.com/thread/1038761
Tags: Adobe
Similar Questions
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I try to install CS 5.5 on a newer computer and every time that I go through the installation serial number is good (green check, etc.), but then when I perform the installation, told me "Please restart computer.» No error number is just "Please restart." After the restart of 5 or 6 times, I realized that there must be a deeper problem. I made a fundamental mistake (I forgot to disable the serial #) so I returned the original unit and, interestingly, when I reinstalled InD CS5.5 on the old computer, there was no incident. He then proceeds to operate normally and open very well, I disabled the serial # and returned to the new computer. After you install and try again once I got the same message "Please restart computer.".
It's a license to install several and I put this program on a laptop Win7 (pro) before using the same serial number and had no problems. Now I'm on an Asus desktop running Win7 (at home) and I meet it, you can restart the problem. What is an OS problem? Any ideas of what to try?
Thank you all, I hope that someone can help you.
TommyI think that you need to clean this machine before you try again, then run the cleanup tool (CS for installation problems cleaning tool |) CCM, CS6, CS5.5, CS5, CS4, CS3), and then run MSconfig and disable all non-essential startup programs before attempting to install again.
Also, make sure that javascript is enabled. On the start menu, choose Run, and then in the command field type regsvr32 jscript.dll and press ENTER. You should get a confirmation.
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Try to install InDesign CS5.5 on a new laptop without a CD ROM installation wants a drive only; does not recognize a flash drive. What should I do?
I didn't come across this link, so I tried to copy the desktop flash player and installed it from there. Thank you, in any case.
Sent from my Verizon Wireless 4 G LTE smartphone
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I have 5 Lightroom on a new Mac - I have the original label and the number of services. When I try to enter, I get a message that the serial number is invalid. What can I do
Thanks - Yes, it's the LR5.
2 hours on the phone with Adobe technical support, it is fixed.
I guess it was a mistake with the original installation.
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Unable to install Photoshop CS5 upgrade on a new computer. [was: Fairrel]
I can't install the upgrade Photoshop CS5 on a new computer. Any suggestions?
Fairrel Tackett you have no software titles or active members in the title of the e-mail address/Adobe ID allowing you to post on this forum. Please make sure that you log on to the account associated with your registered software titles before you contact our support directly team to Contact the customer.
If you are unsure which e-mail Adobe ID/e-mail address contains your registered software titles then please provide alternate email addresses and phone numbers for your registered software titles can be found. For more information on how to locate and to register and title of the Adobe software, see find your serial number quickly.
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My free trial is over and I'm trying to install Adobe Creative Cloud.
I have a serial number that I entered, but I get the message: "the serial number you entered is invalid.". Please try again. If the problem persists, contact customer service. So here I am.
Hello Ilana,
The CC from Adobe does not work on the serial numbers.
If you have an active subscription to Adobe CC on your Adobe ID, please sign in to the application with that.
Activation & deactivation help
Kind regards
Sheena
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I am trying to install on a new computer, but it says that my serial number is invalid
I had creative cloud installed on my mac, but recently uninstalled and sold this computer. Now I have a new PC and am trying to reinstall my creative cloud, I have still the disc and everything that installation works very well until he asked serial number which according to her, is not valid. I copy the number directly from adobe, listing in my account manager products, so it is not typed in wrong. Help, please!
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-you will need to enter your original serial number during the installation for non-Cloud programs
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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try to download my cs2, but it said that my serial number is invalid?
I have double and triple checked my number I correct. How can I solve this problem?
uninstall your previous installation of cs2, when one exists.
Then, install in the default directory.
p.s. Please check the useful/correct.
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I've never done this before, can someone help me please?
o
Error "serial number is not valid for this product". Creative Suite
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html
If it of not the wording of the error, and specify the wording
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I don't get any other error message.
Check your Adobe account online to confirm if you use the serial number correct or not (toquickly find your serial number)... If you have registered the product serial number should be there. If you determine that the serial number is correct then contact Adobe support using cat when they are available to get their help to solve the problem.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
I transferred my photoshop from one Mac to another before. I've disabled my Photoshop on the old computer, downloaded a free trial on the new and entered my serial number to reactivate Photoshop on the new computer.
I got a new computer again and this time Photoshop said that my serial number is "invalid". I can't understand why.
Thanks in advance.
You CAN be hitting the problem of El Capitan with older programs
This information is a MUST to install old programs on Mac El Capitan
-You can't get the same error message, but these two links will help with older programs
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
FAQ on the Mac 10-11 https://forums.adobe.com/thread/1979303
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When you try to install Dreamweaver CS5 to my drive, after I entered my serial number, then my email (Adobe ID) and the password, I get an error message!: Network error. Please try again later. What should I do now?
This is a user forum. You don't talk about support from Adobe here.
- Install you CS5 on 2 computers but don't turn off a
- You have more access to other computers.
Contact Adobe customer service via Chat online with Activation.
Click on the blue again "need help?" button.
Nancy O.
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Try installing Adobe Indesign CS5.5 on a new computer and get the error message "setup initialization failed. Please download Adobe Support Advisor to detect the problem. Adobe support advisor is is no longer available. What should I do now?
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I try to install cs5.5 on a new computer, but it will not acceot my serial number
I try to install cs5.5 on a new computer, but it will not acceot my serial number
CatB4Adobe wrote:
3.0 has been on two machines (old) is no longer in use.
I take that to mean you never turned off the old 2 machines. If you get stuck. You must contact customer support via Online Chat.
Nancy O.
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I try to install Contirbute CS5 in windows 8. I contribute 4 and one upgrade to CS5.
I try to install Contirbute CS5 in windows 8. I contribute 4 and one upgrade to CS5. Contribute 4 will not be installed.
you have no need to install contribute 4 to install the update to contribute 5.
If you want to install both, use compatibility mode to install contribute 4.
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