Why do I get an incorrect WEP key during the installation of my printer?
Product - specific document
http://support.HP.com/us-en/document/c00772798
This work also (well) with the J6480 printer. I was using a Linksys router Wireless 'G' which creates 4 WEP keys, allowing you to choose which use. I sent #2 key and it would not accept. The only way I could make it work was to disable wireless security, is not my idea of a good option. After numerious emails and 1 appeal to support with no ideas that I decided to seek out here and finally managed to do accept the WEP key. I ended up completely uninstall/reinstall to get everything to work 100%, but now it works like a charm. For those of you with a similar problem, when using a router that generates more than 1 WEP key, try using (sending) key #1
HP Note: your support by e-mail/voice should be as good as your online forum support
Thanks to DaniW-now I'm a happy camper
Tags: HP Printers
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