Why does HP Laserjet 1022n installs

I have recently upgraded to Windows 7 and despite trying a zillion different HP printer drivers, I can't get my HP Laserjet 1022n to work. Now Windows seems not yet recognize that the printer is plugged

Hello

What is the exact error code or error message?

The HP LaserJet 1022n printer is compatible with Windows 7.

http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/details.aspx?type=hardware&p=HP%20LaserJet%201022n%20Laser%20Printer&v=HP&UID=Q5913A&PF=11&PI=5&s=HP5%20laserjet&OS=32-bit

I would suggest trying the following methods and check if it helps.

Method 1:

First of all remove the printer, if it is present in devices and printersand then try to install the printer.

Install a printer: http://windows.microsoft.com/en-us/windows7/Install-a-printer

Method 2:

Disable the security software and check if it helps.

Disable security software: http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

Warning: If you need to temporarily disable the security software, you should reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 3:

Try to update the printer driver and check if it helps.

Updated a hardware driver that is not working properly:
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Also check the following Microsoft articles:

http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

To download the driver from HP try the following link:

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=439323&LC=en&cc=us&DLC=en&lang=en&cc=us

It will be useful.

Tags: Windows

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  • Why does this update install on my pc update kb2481109 (error 0xe0000102)

    original title: why does this update install on my pc update kb2481109

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    [KB2481109.log]
    1.437: ================================================================================
    1.437: 23/11/2011 03:08:28.515 (local)
    1.437: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    1.437: impossible to activate SE_SHUTDOWN_PRIVILEGE
    1.437: hotfix started with following command line: - q - z - er /ParentInfo:a5f2d98eab6650498ab226880249c7bc
    1.437: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1.453: C:\WINDOWS\system32\mstscax.dll is present
    1.453: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    1,468: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    1,468: Condition in Test.RDCInstallBlock.Section failed with the fist
    1,468: Check condition for line 2 of prerequisite returned FALSE
    1,468: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,468: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1.484: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1.484: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1.484: Update.exe extended error code = 0xf0f4
    2.906: ================================================================================
    2.922: 23/11/2011 05:00:35.562 (local)
    2.922: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    2.922: impossible to activate SE_SHUTDOWN_PRIVILEGE
    2.922: hotfix started with following command line: - q - z - er /ParentInfo:e30d8b1c0c938c458cfd16686265f8a8
    2.938: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2,953: C:\WINDOWS\system32\mstscax.dll is present
    2,953: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    2,953: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    2,953: Condition in Test.RDCInstallBlock.Section failed with the fist
    2,953: Check condition for line 2 of prerequisite returned FALSE
    2,953: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2,953: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2,953: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2,953: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2,953: Update.exe extended error code = 0xf0f4
    2.313: ================================================================================
    2.328: 23/11/2011 08:54:57.125 (local)
    2.328: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    2.328: impossible to activate SE_SHUTDOWN_PRIVILEGE
    2.328: hotfix started with following command line: - q - z - er /ParentInfo:ba24e0c9ca7d2f4989d1ea27838f0f30
    2,344: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2,360: C:\WINDOWS\system32\mstscax.dll is present
    2,360: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    2,375: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    2,375: Condition in Test.RDCInstallBlock.Section failed with the fist
    2,375: Check condition for line 2 of prerequisite returned FALSE
    2.391: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2.391: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2.391: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2.391: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2.391: Update.exe extended error code = 0xf0f4
    1.000: ================================================================================
    1,000: 24/11/2011 08:06:12.531 (local)
    1.000: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    1,000: impossible to activate SE_SHUTDOWN_PRIVILEGE
    1,000: hotfix started with following command line: - q - z - er /ParentInfo:423711f3a8589046b2b956da6857f6a3
    1.000: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1,015: C:\WINDOWS\system32\mstscax.dll is present
    1,015: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    1,015: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    1,015: condition in Test.RDCInstallBlock.Section failed with the fist
    1,015: Check condition for line 2 of prerequisite returned FALSE
    1015: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,015: KB2481109 Setup has encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1015: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,015: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1,015: Update.exe extended error code = 0xf0f4
    3.110: ================================================================================
    3.125: 24/11/2011 15:34:35.781 (local)
    3.125: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    3.125: impossible to activate SE_SHUTDOWN_PRIVILEGE
    3.125: hotfix started with following command line: - q - z - er /ParentInfo:fa064898373e5e4c9186b09751b92ad9
    3.125: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    3.141: C:\WINDOWS\system32\mstscax.dll is present
    3.141: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    3.157: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    3.157: condition in Test.RDCInstallBlock.Section failed with the fist
    3.157: Check condition for line 2 of prerequisite returned FALSE
    3.157: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    3.157: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    3.157: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    3.157: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    3.157: Update.exe extended error code = 0xf0f4
    2.594: ================================================================================
    2.610: 26/11/2011 02:16:57.437 (local)
    2.610: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    2.610: impossible to activate SE_SHUTDOWN_PRIVILEGE
    2,625: hotfix started with following command line: - q - z - er /ParentInfo:5f6ec7260ac4564dbc27fb22f13179ad
    2,625: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2.641: C:\WINDOWS\system32\mstscax.dll is present
    2.641: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    2.641: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    2.641: condition in Test.RDCInstallBlock.Section failed with the fist
    2.641: Check condition for line 2 of prerequisite returned FALSE
    2.641: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2.641: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2.656: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2.656: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2.656: Update.exe extended error code = 0xf0f4
    2.531: ================================================================================
    2.546: 26/11/2011 03:00:19.109 (local)
    2.546: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    2.546: impossible to activate SE_SHUTDOWN_PRIVILEGE
    2.546: hotfix started with following command line: - q - z - er /ParentInfo:457b797da93b154cb51e30b1fb644229
    2,578: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2,578: C:\WINDOWS\system32\mstscax.dll is present
    2,578: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    2,578: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    2,578: Condition in Test.RDCInstallBlock.Section failed with the fist
    2,578: Check condition for line 2 of prerequisite returned FALSE
    2.593: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2.593: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2.593: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2.593: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2.593: Update.exe extended error code = 0xf0f4
    1.062: ================================================================================
    1.062: 26/11/2011 03:23:15.000 (local)
    1.062: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    1.062: impossible to activate SE_SHUTDOWN_PRIVILEGE
    1.062: hotfix started with following command line: - q - z - er /ParentInfo:5a221d8a2fa3d44f8a3f4dd153b05faf
    1.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1.078: C:\WINDOWS\system32\mstscax.dll is present
    1.078: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    1.078: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    1.078: condition in Test.RDCInstallBlock.Section failed with the fist
    1.078: Check condition for line 2 of prerequisite returned FALSE
    1.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1.078: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1.078: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1.078: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1.078: Update.exe extended error code = 0xf0f4
    2.515: ================================================================================
    2.515: 04/12/2011 07:27:35.234 (local)
    2.515: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    2.515: impossible to activate SE_SHUTDOWN_PRIVILEGE
    2.531: hotfix started with following command line: - q - z - er /ParentInfo:9d87f9a42da3c64598972d652f3ced5f
    2.547: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2.562: C:\WINDOWS\system32\mstscax.dll is present
    2.562: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    2.562: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    2.562: condition in Test.RDCInstallBlock.Section failed with the fist
    2.562: Check condition for line 2 of prerequisite returned FALSE
    2.562: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2.562: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2.562: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2.562: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2.562: Update.exe extended error code = 0xf0f4
    2.547: ================================================================================
    2.563: 04/12/2011 07:50:37.765 (local)
    2.563: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    2.563: impossible to activate SE_SHUTDOWN_PRIVILEGE
    2.563: hotfix started with following command line: - q - z - er /ParentInfo:a9f57dd1c70c3c49a098526b7e87f015
    2.563: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2,578: C:\WINDOWS\system32\mstscax.dll is present
    2,578: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    2,578: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    2,578: Condition in Test.RDCInstallBlock.Section failed with the fist
    2,578: Check condition for line 2 of prerequisite returned FALSE
    2,578: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2,578: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2,594: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    2,594: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    2,594: Update.exe extended error code = 0xf0f4
    0.969: ================================================================================
    0,969: 04/12/2011 07:51:48.312 (local)
    0,969: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    0,969: impossible to activate SE_SHUTDOWN_PRIVILEGE
    0,984: hotfix started with following command line: - q - z - er /ParentInfo:b56700ab2a109c40b452b283c9f619ce
    0,984: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    0,984: C:\WINDOWS\system32\mstscax.dll is present
    0,984: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    0,984: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    0,984: condition in Test.RDCInstallBlock.Section failed with the fist
    0,984: Check condition for line 2 of prerequisite returned FALSE
    1.000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,000: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1.000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,000: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1,000: Update.exe extended error code = 0xf0f4
    1.000: ================================================================================
    1,000: 04/12/2011 07:57:24.500 (local)
    1.000: C:\WINDOWS\SoftwareDistribution\Download\27348dbc9e5f0706cbb7e62b9f41ae6e\update\update.exe (version 6.3.13.0)
    1,000: impossible to activate SE_SHUTDOWN_PRIVILEGE
    1,000: hotfix started with following command line: - q - z - er /ParentInfo:5ae0037cd6df464b90109868ce26fbf6
    1.000: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1,000: C:\WINDOWS\system32\mstscax.dll is present
    1,000: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    1,000: C:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
    1,000: condition in Test.RDCInstallBlock.Section failed with the fist
    1,000: Check condition for line 2 of prerequisite returned FALSE
    1,016: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,016: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1,016: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,016: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1,016: Update.exe extended error code = 0xf0f4
    0.984: ================================================================================
    0,984: 04/12/2011 08:36:23.296 (local)
    0,984: c:\eb73171289b39605a253475d\update\update.exe (version 6.3.13.0)
    0,984: hotfix started with following command line:
    0,984: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1,000: C:\WINDOWS\system32\mstscax.dll is present
    1,000: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    1,015: C:\WINDOWS\system32\mstscax.dll FileVersion is greater than or equal to 6.0.6001.0
    1,015: C:\WINDOWS\system32\mstscax.dll FileVersion is greater than 6.0.6002.0
    1,015: second Condition in Test.RDCInstallBlock.Section failed
    1,015: Check condition for line 2 of prerequisite returned FALSE
    1,031: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,031: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    1,031: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
    1,031: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    18.562: message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the c:\windows\KB2481109.log log file
    18.562: user input: OK
    18.562: Update.exe extended error code = 0xf0f4
    18.562: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
    1.000: ================================================================================
    1,000: 04/12/2011 08:41:07.203 (local)
    1.000: c:\62ac1ce343482d32d32754\update\update.exe (version 6.3.13.0)
    1,000: hotfix started with following command line:
    1.000: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1,016: C:\WINDOWS\system32\mstscax.dll is present
    1,016: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
    1,016: C:\WINDOWS\system32\mstscax.dll FileVersion is greater than or equal to 6.0.6001.0
    1,031: C:\WINDOWS\system32\mstscax.dll FileVersion is greater than 6.0.6002.0
    1,031: second Condition in Test.RDCInstallBlock.Section failed
    1,031: Check condition for line 2 of prerequisite returned FALSE
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