Why I paid, but the creative cloud always asks me to use the trial version?
Creating cloud kept asking me to use the version track. More than 30 days, he asked me to buy for software, but I am in the student creative cloud project already.
I re - download but it didn't work. I made mistakes?
Who are at the origin of the problem, they are entered blocker Adobe that block access to the Adobe activation server.
- Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
- Make sure that there is no entry of Adobe on the inside.
- Then copy and paste the Hosts file in folder etc.
- We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
- When you are prompted, the authentication by password Mac,
- Be sure to select the option Replace ...
- Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
- In the affirmative. launch creative cloud application and load the list of Apps and check.
Tags: Adobe
Similar Questions
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Hello, I bought the package creative cloud for a month, had a complete trial version. Already move forward payment, but I use coudnt (how can I instal)
Hi Victoria,.
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
Cloud creative photography purchased but the trial version
Hello
I bought creative cloud of photography, but also, she says well photoshop and lightroom are in trial version. Can you help me, please?
Thank you
Cloud creative support chat (all creative cloud customer service problems)
-
I just bought the software and downloaded, but the trail version still appears on the pictures. How can I do that, go away?
Hi RicShearer,
Please post your request in the forums of Microsoft Research why using the link below.
-
I bought lightroom, why have I not the trial version
I bought the 'picture package' (Lightroom and Photoshop CC). Why have I not in the test version only creative cloud for applications?
Thank you very much
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-
I have a creative cloud to EUR 12,12 per month account. Lightroom is a trial version for 30 days requesting a serial number. I have no serial number. How to activate trial version of Lightroom to creative Cloud version?
-
I have the trial versions of some creative cloud applications and have already bought Creative Cloud 2015. I want to convert trial versions of my versions purchased before they expire. How can I do that without going through the process again? I clicked 'buy now' as told me the steps, but I already went through this process...
Hi Dani,
Please check the help below document:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Kind regards
Sheena
-
Cannot install the Trial Version of the
I downloaded and installed the creative cloud and tried repeatedly to TRY (download trial version) Adobe Illustrator. First several times he hung up to 42%, then I read to turn off my security software, I did, and then it downloaded at 84% and STOPPED.
Oh and I uninstalled works and again with the same negative results.
One step away from giving up this software quite. : s
Here is the error message I get:
< PRE > exit code: 6
Please see specific errors below for troubleshooting. For example, the ERROR:
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 2 error (s)
-Payload: Package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}.
ERROR: third charge useful Installer vcredist_x64.exe failed with exit code:-2147024546
ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 64). Please try to install by double-clicking the executable file to "Illustrator CC VC 2012 Redist (x 64) 2014\payloads\Microsoft 8_LS20_win64\Adobe C:\Users\Shirley\AppData\Local\Temp\{7CF564E6-DC33-4AB6-9F6C-65437FF349FD}\Illustrator_1 \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com
-------------------------------------------------------------------------------------
< / PRE >
-
When I try to download the trial version it says download PhotoShop now and there never
Help, please
Hi beginneradam,
If please go to search at the top right of the Web of Adobe Type creative cloud site and click Download a free trial version.
Proceed to download.
Once this is done the Creative Cloud Desktop App will launch and you must sign in and after that you can install the trial in the applications menu on top of Creative Cloud Desktop App
If there is still a mention please problem the operating system you are using. Maybe you can try to check if the creative Application of cloud is installed then uninstall it and try to install again.
Thank you
Nikhil Gupta
-
Creative cloud paid, but always just the trial version
Hey, my boss just bought the creative cloud and invited me by mail to download on my mac. now, I am only allowed to download the trial version. but we already paid... What do I do?
Johanna, please try to disconnect and reconnect to creative cloud.
- https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
- https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Let us know if that helps.
-
I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I activated my subscription and paid for it as well, but the creative application cloud shows only the trial versions of the programs? What does that mean? Cause I followed the installation steps, and when I try again it says my installation code has already been activated?...
Kindly Contact customer and details of payment verified. [Make sure that you are connected to the Web site with the valid Adobe ID under which the product is licensed].
-
I bought creative photography cloud and I managed to install Lightroom, but I am unable to install Photoshop (which must be included in the package) - the problem is that in the creative menu cloud soft PS is always the trial version (which ends in 3 days) and the only option is to click on the 'buy now '. How can I download the full version of PS cc?
Please try the following steps to resolve this problem:
- Rename the folder SLCache in SLCacheold, present at the following location:
Windows: C:\Program Files (x 86) \Common Files\Adobe
Mac: System/Library/Application Support / Adobe
2. Rename SLStore file toSLStoreold, present at the following location:
Windows: C:\ProgramData\Adobe
Mac: System/Library/Application Support / Adobe
3 Rename the OOBE OOBEOLD folder
Windows : C:\Users\User name\AppData\Local\Adobe
MAC: ~/Library/Application Support/Adobe
Later, please try: connect and disconnect activate Cloud Creative applications
Kind regards
Rahul
-
I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?
Hi Amy
Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC
Thank you
Varun
-
I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?
Hi Kai,
Please check the help below document:
Applications creative Cloud back in test mode after an update until 2015 for CC
However, the Adobe ID on the forums has no active members under him. Please confirm the other Adobe Id under which the subscription can be.
Kind regards
Sheena
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