Why is it I can't spend my Aspire 7600U Windows 10?

My Aspire 7600U has OS 8.1, but it failed in the second phase of start when I tried to upgrade to windows 10.  Does anyone else have this problem?

Here on my ACER Aspire 7600U. After trying several times and not I ended up contact Acer support. Oudu minutes of consultation with their technical team, the person helping me told me: ' I checked the system information and see that this model system is not eligible for the upgrade of Windows 10.»

After pressing it to my available options, she said: "please contact Microsoft, they will provide a media tool to help these systems to install upgrades of Windows 10.»

I did the installation with the multimedia authoring tool and got ' 0xC1900101 - 0 x 40017 phase of installation in the SECOND_BOOT with an error during the START-UP operation.»

Tags: Acer Software

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