Why is my help requests being deleted?

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  Hi Jeff,

  Update for Premiere Pro CC 2015 (9.2) for a fix.

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  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi, I got creative cloud on my dell laptop but recently the laptop has stopped working so I got a mac, and I downloaded creative cloud on my mac, but it comes out as a trial version. don't know why, can anyone help?

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  Hi Bruno.

  Please check the link and try:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Let me know if this helped!

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• HELP ME TO DELETE MY ACCOUNT!

  I tried for so long to cancel my Adobe Creative cloud account and now have an unwanted annual renewal! I'm so angry (as all other customers) because I work hard for the money I earn and I am a student trying to get. I don't want Adobe, I don't use Adobe and I want to cancel my account! I followed all the instructions makes me go round and I can not any customer support as site promises. Help me to delete my account!

  Please contact support via:

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

  Concerning

  Stéphane

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  Hillbilly wrote:

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• Help request deleted blackBerry smartphones! I want to go back!

  I accidentally deleted the request for help while trying to remove a third-party application. I was surprised that a, I fact and two, let me not! How do I get it without having to reload all the software completely (and lose all my other apps)?

  Open your Desktop Manager > application loader, run it and CHECK help load.

  If nothing is present in the application loader, you need to charge your current device OS on your PC.