Why is what I'm stuck with a program that I paid for?
Forgive my mug shot, but I'm frustrated and tired of having to spend money I don't have to replace products that, as always do what I need to do.
I bought a copy of Microsoft Money Plus Deluxe in 2007. I never used to access the internet features, never a budget or charges followed and was quite satisfied to simply use the registry to check and balance functions. I installed it on every computer I have purchased since then, and it still suits my needs perfectly.
2 months ago I had yet another computer and installed the program again, upon receipt of the notification of the 60 day trial period and must activate before the end of the trial period. Time that the timeout, I was informed that since I didn't activate I wouldn't be able to access online features. No problem for me, because I do not use them. Life was good.
This time, I was locked out of the use of the check register. I tried to activate and received the error message "my product key is not valid, or I was not connected to the internet. Consultation: making money online without difficulty, double checked the key, Yes, even in the same box I got the program. Tried several times with the same result. Talked to a nice man in India who called me from the beginning, gave him access to my system, he told me my version of money was outdated, and that he could give me a wonderful program that would replace Money Deluxe and 12 months of free support, for ONLY $149. Someone out there understand what it's like to be underemployed for 4 years? To have someone tell you that a program that you paid a lot of money for 5 years, which is always what you want only, will not work because wants manufacturer allows you to replace, because you support do not need and that he never asked, is no longer available? Auto manufacturers stop manufacturing the parts for their cars after a certain time, but at this time the cars don't stop dead on the road. There is a scandal! While I fully understand that each program you have ever provided is an impossible task, but I don't think you have the right to disable something that I paid a lot of money for when it works again; end of support, Yes, but let me use it upwards if it is my decision. In fact, in our financial state, it's more a necessity than a decision. Without money PD, I'll be forced to download free software, which most does not offer the features, it does.
Well, there you have it. I feel better, but not completely. I would appreciate a response. I intend to share this on my blog, and lack of at least an attempt of analysis of this issue will push me subsequently to consider other platforms when the time comes. Thank you for your time.
Hello
Tags: Windows
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