Why isn't my printer and fix not working properly?

I have an X through flag and Mc McAfee?  Can help get rid you of the problems?

Hi Lisa Monteiro

1. What is the brand and model of the printer?
2. what happens when you try to print?

3. do you get errors related to printing?
4. for how long have you been faced with problems?
5 is the computer or a printer connected to a network?

Please refer to the below mentioned article and check if the given steps help.

http://support.Microsoft.com/kb/308028

I hope this helps.

Tags: Windows

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