Why iTunes Windows 8 is no longer play HD movies

After the most recent update of iTunes at 12.3.1.23, iTunes on my desktop Windows 8, it will play no longer HD movies. All I get is a black screen. He n [' t gel - I can easily go out and play the Extras for a film, but not the film itself.] I have close to 30 movies HD in my collection, all purchased on the iTunes store.  I have the latest version of the driver software and video, and all these movies have played without problem in the previous version of iTunes. I can still play SD movies. Does anyone have a solution for this problem?

Hello BobTheBold,

Thank you for using communities Support from Apple!

I understand that you have a problem playing purchased HD movies from iTunes on your Windows computer. To begin the process of troubleshooting, I suggest you read the following two articles. Receive you by chance one alert or error message when you try to play HD movies?

iTunes for Windows: can't view or read the video content of HD requires HDCP - Support Apple

On the HD videos in iTunes - Apple Support

See you soon!

Tags: iTunes

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