Why Microsoft didn't ring at the appointed time?

I spoke with the media last night, have been unable to solve my problem, I received a phone call informing me that they had degenerated my case to tier 2 technical support.

They gave me a time and ask that I was available... I was and still here to wait for them to ring.  It's getting late here and I work tomorrow... how I can contact them to find out what is happening?

It is a forum for peer to peer, not a MS for assistance. His references are not personal MS and cannot help you.

Tags: Windows

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