Why my computer loses its cursor and/or loses its and must use the mouse to go back?

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  Hi Ed,

  Thanks for posting your question in the Microsoft community.

  I understand that you have 2 problems on your Windows 7 computer.

  1. The screen turns off when you click with the mouse.
  2. The cursor on the screen disappears while typing.

  Let me know if this interpretation is erroneous. To better understand the issue, let me ask a few questions.

  1. What is the brand and model of the computer?
  2. You did changes to the computer before the show?

  I am here to help you and I suggest these methods to solve the problem.

  Method 1:

  Start the computer in safe mode and check if the same problems occur. Safe mode allows only a minimum set of services to load, this will help us to know if a service is causing the problem.

  Startup options (including safe mode)
  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  Method 2:

  If the problem does not occur in safe mode, and then perform a clean boot, this will turn off non-Microsoft services and therefore to determine if any non-Microsoft service is causing a conflict for the problem to occur.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: once the diagnosis is made, follow the steps in the article to configure the computer to start the Normal start.

  Method 3:

  The question could have occurred because the drivers on your computers are not updated. See the link, follow the steps and update the drivers.

  Update drivers: recommended links

  http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

  You can also check this link for more information.

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  View the status of the issue. If the problem persists then let know us, we will provide several methods.

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  I installed a game for windows XP and then used the troubleshooting tool to convert so that I can play at 7.
  It still fails. What should I do? Please answer

  Hello

  a. what game do you have installed?
  b. do you get errors trying to run the game in compatibility mode?

  Look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Measures to check the application event log:

  1. click on start.
  2. in the search box type eventvwr.msc, and then on enter.
  3. now, click Application in the event viewer (local).
  4. now locate the event log on the right side of the event viewer window.

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer 
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  You can try to perform the clean boot on your computer and check if that helps.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  To perform a clean boot on a computer, follow these steps.
  1. click on start, type msconfig in the search box and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.
  7. after the computer starts, check if the problem is resolved.

  Please follow the system in the boot environment. If the problem does not occur, it indicates that the problem is related to an application or a service, we have disabled. You can use the MSCONFIG tool again to reactivate the disabled one by one element to find the culprit.

  If your issue is resolved, follow the how to determine what is causing the problem section in KB article to narrow down the exact source.
  For more information visit: http://support.microsoft.com/kb/331796

  After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

  To restore your computer to a Normal startup mode, follow these steps:

  1. click on start in the box start the search.
  2. type msconfig and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or provide confirmation.

  3. on the general tab, click Normal Startup - load all device drivers and services and then click OK.
  4. When prompted, click on restart.

  You can check its compatibility with windows 7 in the Compatibility Center.
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  Hope this information is useful.