Why my computer restart when im installing software?

Every time when I tried to download any software or program my computer restarts automatically all trying to download it is 32 bit please help me thanks.

Hi Garriez,

1. did you of recent changes on the computer?

2. you receive an error message when the computer restarts?

3. what web browser do you use to download the software on the computer?

4. only so happens that internet download software?

It is possible that some third-party programs installed on the computer is causing the problem.

I suggest that you put the computer in a clean boot state and check if it helps.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

If the previous step fails then I suggest that you check in the event viewer to determine the cause of the issue and after return details.

Procedure to view and manage event logs in Event Viewer in Windows XP

http://support.Microsoft.com/kb/308427

Tags: Windows

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