Why my creative cloud subscription was interrupted?
After two months of my creative cloud subscription ended at work. I checked my Bill Paypal and I've got money, but keep saying programs refresh the date of payment. I think there is a problem of billing information, because the programs suggest me to change my dates of address, but how do I change my address, if I live right where I wrote?
I hope someone can help me because I'm going crazy!
I try to update card details & check if it can be updated or not, I send you a personal message with the link payment portal.
Please check & respond.
Concerning
Baudier
Tags: Adobe
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The creative cloud installation was interrupted by a bsod.
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Please try to remove the Creative app using clouds -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Hi Andrey,
I'll try to load an Adobe staff member, they can better help, we users like you. Be a bit patient, I'm sure someone will get back to you as soon as possible.
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Stéphane
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Boy, the Adobe web site is incredibly frustrating. It is very difficult to accomplish some very simple tasks. First of all, there should be an email address for contact. I shouldn't be forced to submit my question on a forum. It's cheap and lazy on the part of Adobe, especially when they charge a lot for their subscription applications.
My biggest complaint is that I can't find a simple list of the applications available with the cloud creative in different subscription levels. When I search, it sends me to a video of slick 'overview' of the creative cloud which tells me zero in on specific applications available. It should be a simple list of available with creative cloud applications and a side-by-side comparison of the applications available with the different levels of subscription creative cloud. Why can't I find something like this on the web site of Adobe? I found a page that lists 15 adobe applications, but not a page that describes to me what apps come with what levels of creative cloud subscriptions.
There are only 3 shots of cloud. Inclusions are the same for both commercial or student.
All applications
Desktop: desktop applications Adobe Creative Cloud | Adobe Creative Cloud
Mobile applications: Adobe mobile, iPhone, iPad, Android apps | Adobe Creative Cloud
Same info differently formatted: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools
Plan of photography: Photoshop + Lightroom
Single App plans (applications available for the unique implementation plans are in the drop-down menu on the page of the plans of cloud)
Pricing plans and creative Cloud membership | Adobe Creative Cloud
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Send an email with creative cloud subscription
I use creative cloud but was curious to know if it comes with a personal use email account?
As far as I know that there is no provision for an email that accompanies his subscription.
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Ali
Hi Ali,
Please try to contact Adobe sales as they might be able to help.
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Your original Adobe ID must be created in another country, if you follow the tips in the link, you will be able to change
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Dear Adobe Forum,
I have a Photoshop & Lightroom creative cloud subscription I pay $9.99 per month. Download Adobe Photoshop on a second computer without having to pay a more money? How to make spans of humans, I get with my monthly subscription of $9.99?
Thank you
Eugene Louie
408-202-3820.
You can install it on as many computers as you want, but you can't have two assets at some point and only one user at a time... CC allows disconnect you other computers remotely, which is a big advantage!
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I left my creative cloud subscription end. I also have a valid installation of Adobe Creative Suite 6 Design & Web Premium programs on my computer. I can't launch the CS6 applications since the end of the subscription of the CC. When I try to launch the CS apps I get a screen 'renew your membership '.
My creative desktop application Cloud shows the CC and CS applications. Currently, I don't plan to renew my subscription to CC, but I like to keep the CC applications installed in case I need to renew the subscription of the CC in the future.
I'm mainly interested in using Photoshop, Illustrator, InDesign, bridge, and Acrobat Pro CS6 installing.
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Hello artracer,
Please try this: click on the button 'Buy this software' (if available) and it should ask you to log in.
Enter your details and sign up at the back. If this does not resolve the problem, you need to uninstall
all your Apps CS6 first, then run the Adobe Creative cloud cleaning tool and reinstall your applications.
Best regards
Maurice
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I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Why the creative cloud close when I want to unstal it?
Use please use the Adobe Creative Cloud cleaning tool to solve installation problems to uninstall.
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Hello, I have 3 creative cloud subscriptions. two podpski I want to quit smoking and get money for one of them. REF. 16,523,583,800 and 11,518,668,959
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
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