Why am I charged tax on creative cloud subscription? I am a Canadian Subscriber
Hello
Can you let me know why am I being charged 12 percent tax on my creative cloud subscription? I am a Canadian customer of British Colombia.
Thank you
Slim
Adobe collects and puts the Canadian goods and Services tax, Ontario provincial sales tax and harmonized sales tax.
Adobe Store | Online order and payment FAQ
Please refer to: Place an order tax-free with Adobe
Concerning
Stéphane
Tags: Adobe
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Hi Andrey,
I'll try to load an Adobe staff member, they can better help, we users like you. Be a bit patient, I'm sure someone will get back to you as soon as possible.
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Hello
Please visit:- https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
Let us know if this helps!
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Abdel,
What font you vectorize?
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Chelseaf34629241 did you use the steps listed in App does not open. Wheel of progress constantly calls to solve common mistake? If so, what version of the creative Cloud Desktop application you have installed? Also, what operating system are you using?
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Hi Brenda,
Welcome to the community!
You get an error message when opening? What operating system you have?
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Hello
I just noticed that I was charged twice for my creative cloud subscription. On my account it says that the two bills are both for the period between 30.12.2012 and 29.01.2013. Could you please check if it is? Maybe, as one of the debit entries for December and the second is for January?
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I try to update card details & check if it can be updated or not, I send you a personal message with the link payment portal.
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Concerning
Baudier
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Boy, the Adobe web site is incredibly frustrating. It is very difficult to accomplish some very simple tasks. First of all, there should be an email address for contact. I shouldn't be forced to submit my question on a forum. It's cheap and lazy on the part of Adobe, especially when they charge a lot for their subscription applications.
My biggest complaint is that I can't find a simple list of the applications available with the cloud creative in different subscription levels. When I search, it sends me to a video of slick 'overview' of the creative cloud which tells me zero in on specific applications available. It should be a simple list of available with creative cloud applications and a side-by-side comparison of the applications available with the different levels of subscription creative cloud. Why can't I find something like this on the web site of Adobe? I found a page that lists 15 adobe applications, but not a page that describes to me what apps come with what levels of creative cloud subscriptions.
There are only 3 shots of cloud. Inclusions are the same for both commercial or student.
All applications
Desktop: desktop applications Adobe Creative Cloud | Adobe Creative Cloud
Mobile applications: Adobe mobile, iPhone, iPad, Android apps | Adobe Creative Cloud
Same info differently formatted: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools
Plan of photography: Photoshop + Lightroom
Single App plans (applications available for the unique implementation plans are in the drop-down menu on the page of the plans of cloud)
Pricing plans and creative Cloud membership | Adobe Creative Cloud
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I want Adobe Creative Cloud subscription, can you help me?
Hello
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Ali
Hi Ali,
Please try to contact Adobe sales as they might be able to help.
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Your original Adobe ID must be created in another country, if you follow the tips in the link, you will be able to change
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Dear Adobe Forum,
I have a Photoshop & Lightroom creative cloud subscription I pay $9.99 per month. Download Adobe Photoshop on a second computer without having to pay a more money? How to make spans of humans, I get with my monthly subscription of $9.99?
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Eugene Louie
408-202-3820.
You can install it on as many computers as you want, but you can't have two assets at some point and only one user at a time... CC allows disconnect you other computers remotely, which is a big advantage!
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I left my creative cloud subscription end. I also have a valid installation of Adobe Creative Suite 6 Design & Web Premium programs on my computer. I can't launch the CS6 applications since the end of the subscription of the CC. When I try to launch the CS apps I get a screen 'renew your membership '.
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I'm mainly interested in using Photoshop, Illustrator, InDesign, bridge, and Acrobat Pro CS6 installing.
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Hello artracer,
Please try this: click on the button 'Buy this software' (if available) and it should ask you to log in.
Enter your details and sign up at the back. If this does not resolve the problem, you need to uninstall
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Maurice
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I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Hello! I can't subscribe to creatively Cloud for photographers. When you subscribe to gives an error when you pay with the card: "order processing error occurred for more information, please contact the Customer Service by phone 8 800 333 36 63, when making a payment via PayPal: PAYMENT_CPG_SETTLE_FAILED. How to order?
Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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