Why my credit card cannot be charged?
I use edition student and teacher of creative cloud at a discount
I think that my editing is the work up to this Black Friday, but it does not work.
After I log in and search, I find my edition is already sold out!
So, I check my email now, then you sent mail to me that my credit card cannot be reloaded
I don't know WHY that IS?
In my credit card, I have enough money for the cost.
This is why you must tell me what the problem is reasonable.
And I Q. Can I continue this edition including the cost of delivery? Or I have to buy a new one?
Please give me answer as soon as possible.
Based on your response, I'll decide
Hello
Ask want you good to contact adobe help support:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Tags: Adobe
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I received the email.
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My credit card has been charged, where the hell is the software?
My credit card has been charged, where the hell is the software?
Install the application of cc, Download Adobe Creative Cloud apps desktop | CC free trial Adobe
and use it to install your programs of cc.
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Post edited by: ashish gupta. to add a more explicit title
Hello
Apologize for the inconvenience!
charge of $1 is a test to ensure that the credit card authorization. This amount is returned to the customer's account.
Credit card information is not stored anywhere with us. We have just the last four digits of the credit card with us. Rest of the information is deleted from the system after use and place a token is used which is secure and is not a credit card of the customer number.
Please feel free to write back if you still have any questions.
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Anjali
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Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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If anyone can help with this problem?
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I got this email in my inbox today.
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I've been on a lot of websites that give you a free trial period, and if you need reload your card first, he might say in the fine print. You can read the fine print for yourself and determine for yourself if it is an illegal regime "bait and switch". If the email said back and you get a month free, then this free month should be no obligation required purchases. If you do not have to pay a month, discover you don't like, if you cancel the subscription, and then what? Lose 10 if your money for nothing? No, the staff should be better trained on the operation of these promotions.
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HI Michelle.
Sorry for the inconvenience!
Since you are a customer of Adobe, Adobe sent you this special promotion.
The e-mail indicates clearly that this offer is for a limited period.
If you buy creative cloud for a month plan, we give you another free for a month after you call adobe and give the code.
Is not a free trial, but IT has promotional offer in which you pay for a month and get one month free.
Please let us know if you need any clarification on this.
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< re-titled by host >
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