Why PS won't save layers when the file is saved in the PSD on the cloud? but when I save it to my hard drive it does?

This discovery just cost me a lot of work

someone has an idea? I use the CC and this never happened with Amnesty International

yaelz20512808 wrote:

I save exactly in the same way! First time I save is directly to the cloud... when I realized I lost the data I tried to save on my computer... both times I score way to save the layers. the ONLY difference is the location...

Well, that's precisely the location that counts!

This is the standard text often used for saving to a network (NOTE the part where he explains that normally, it works, but it is impossible to solve someone else on the network remotely, and that's why he didn't is not supported by Adobe):

If you open files on a network, or saved on a network server, please cease and desist immediately in the case where you currently have problems with one or more files. On a network is not supported.

See:

http://kb2.Adobe.com/CPS/406/kb406793.html

Copy the local file CLOSED your server hard disk, work on it, again to save it on your local hard drive, close it and copy the closed file on the server.
 
Of course, the fact that Adobe does not support work on a network does not necessarily mean that it doesn't work.  It should be.

Adobe position is that there are too many variables in a network environment for them to ensure that everything will work properly in all systems, particularly in view of the fact that that something will not work properly, it is probably the fault of the network, and Adobe has no way of troubleshooting of your network.

If you are unable to work locally, you are yourself, and if something happens, you're on your own. If you work from a server, make sure that your network administrator is a competent professional.

When problems arise, much valuable work can be lost.

Tags: Photoshop

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