Why shadow lines appeared when I take pictures?

Everything worked perfectly, but when I took a picture today some shadow purple and black lines appeared on the screen, then on the picture.   I cleaned the lens, and it made no difference.  If I change the camera in mode selfie there are no lines.   This mini iPad 4 is only a few weeks old.

Try:

-Reset the device iOS. Nothing will be lost

Device iOS Reset: Hold down the On / Off button and the Home button at the same time for to

ten seconds, until the Apple logo appears.

-Reset all settings

Go to settings > general > Reset and tap reset all settings.

All your preferences and settings are reset. Information (such as your contacts and calendars) and media (such as songs and videos) are not affected.

-Restore from backup. See:

Restore your device from an iCloud or iTunes backup - Apple Support

-Restore factory settings/new iOS device.

If still problem, make an appointment at an Apple store Genius Bar because it appears that you have a hardware problem. I suspect a hardware problem

Shop Apple Store - Genius Bar

This is the Mac Mini Office forum. I asked that your post be moved to the iPad to help forum

With the help of iPad

Tags: iPad

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