Why the videos won't play when I visit websites?

When I go to a website like MySpace and you want to watch a video clip or tape of the film, the window is empty which must play the video. Why and what do I do to correct the problem? The only thing in the window where the video should play is a small icon in the upper left corner.

Hello Cis_n_red,

Thank you for your message.  This problem could be related to flash player.  Try to download or to install the latest player flash from the link below and give it a shot.  After you have installed the player, close your browser and reopen it to enter into force.
Please let us know if this corrects the problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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