WiFi adapter does not work

adapter WiFi shows no available networks. I tried the system restore, but it did not work. I tried updates and that didn't work either. the adapter is ralink rt5390.
This is a link to my features to laptops
http://support.HP.com/us-en/document/c03136241

I have reviewed the linked thread and it seems that the Microsoft experts provide assistance.  For after all this mentioned in the other thread, I perform a recovery and upgrade of Windows 8 again.  How the system has been upgraded to Windows 8 (on-site upgrade or a clean install)?  It would be an option of your time, but the problem seems to have returned and it not be resolved by the same steps it is already resolved.

Microsoft experts are asking for minidump files and not to necessarily show.  Ubuntu is Linux-based and minidumps of Windows is not supported natively.  A special program is needed to view them.  I am sure that the experts have a program that can display them as long as they have access to the minidumps.

In Ubuntu, you would access the material where the Windows folder is located.  In the Windows folder, there is a minidump folder.  By default, this is where the minidumps.  Access these files and then download or share them with the experts in the Councils of Microsoft.  Once they have access to them, they will be able to analyze them to provide responses more details.

Tags: Notebooks

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