Win 8 PC crashes when I try to run or to reinstall Firefox. Bad BSOD pool header

Since yesterday, Firefox crashes my PC. I did a search by a duct add on that was appeared and ran malware and registry cleaners. I also uninstalled Firefox.

Computer works normally, but I can't re install Firefox which is my favorite browser. Each resettlement attempt ends in BSOD and a shtting down and restart and a suggestion that I search online for bad pool header.

I've read about it and it doesn't seem to be a solution for me and a bit of his somewhat advanced, so I would ask instead for my question before you start tweaking the computer in many different ways,

Thank you for any input! I need my Firefox to operate effectively :)

BTW I run Windows from a regular desktop to start no new app/charms interface (ugh). So all the instructions would be most useful by using standard windows commands old school.

I'll just add that it seems that the error can be with the font cache:

STACK_TEXT:
fffff880 ' 19492248 fffff802' 5fef68a4: fffff901 00000000'00000019 00000000'00000021 ' 015f7000 00000000'00001060: nt! KeBugCheckEx
fffff880 ' 19492250 fffff960' 000b9f91: fffff901 '015f7000 00000000 00000000' fffff901'00000001 00000000' 64667454: nt! ExFreePool + 0 x 792
fffff880 ' 19492330 fffff960' 000ca86d: fffff901 ' 00c82a08 fffff901 '052f2ab0 fffff901' 015f7020 fffff880 ' 194923e0: win32k! EngFreeMem + 0x21
fffff880 ' 19492360 fffff960' 000ca07f: fffff901 '052f2ab0 00000000'00000003 00000000'00000000 fffff901' 00c829b0: win32k! bLoadGlyphSet + 0xe5
fffff880 ' 19492390 fffff960' 000cb6e9: fffff880 00000000'00000003 00000000'00000001 00000000'00000000 ' 194926e0: win32k! bReloadGlyphSet + 0x18f
"fffff880 ' 19492520 fffff960' 000cb620: fffff901'00c829b0 fffff880 ' 00000001 00000000 00000001' fffff880 ' 194926e0: win32k! ttfdQueryFontTree+ 0x61
fffff880 ' 19492580 fffff960' 000cb91c: fffff960'000cb5a8 fffff901'00 c 67350 00000000'00000000 00000000'00000000: win32k! ttfdSemQueryFontTree+ 0 x 78
"fffff880 '194925b 0 fffff960' 000d98cf: fffff901 00000000' fffff901 ' 00144030 00000000 00000000' fffff880 ' 19492b 28: win32k! PDEVOBJ::QueryFontTree+ 0x6c
fffff880 ' 19492660 fffff960' 000d896e: fffff901'0008 has 010 fffff880 ' 19492938 00000000 00000000' fffff960' 00033998: win32k! PFEOBJ::pfdg + 0xdf
"fffff880 ' 194926 d 0 fffff960 ' 0006c8e9: ffffffff 'ffffffff fffff880 ' 19492998 fffff880' 19492898'00000000 fffff880: win32k! RFONTOBJ::bRealizeFont+ 0x4e
fffff880 ' 19492830 fffff960' 00129476: 00000000'00000000 00001598'00000000 00000000' 656d616e 73a 30000'00000000: win32k! RFONTOBJ::bInit+ 0 x 737
fffff880 '194929f0 fffff960' 0012972f: 00000000'00000000 00000000'00001598 fffff880'19492 b 20 00455ed8'00000008: win32k! ulGetFontData2 +0 x 46
fffff880 '19492ae0 fffff960' 0012969a: 00000000'00000000 00000000'00000000 00000000' ffffffff ffff90a0'216f69ef: win32k! ulGetFontData+ 0x5b
fffff880 '19492b 30 fffff802' 5fcdd453: 00000000'00000000 00000000' 0035e0f8 fffff880 '19492ba8 00000000' fefbc000: win32k! NtGdiGetFontData+ 0 x 106
fffff880' 19492b 90 00000000' 7760b9aa: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiSystemServiceCopyEnd + 0x13
00000000' 0035e0d8 00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: 0x7760b9aa

It's the same type of error, as reported in this this thread.

Try to rebuild the cache of police:

Rename the FNTCACHE. DAT (in C:\Windows\System32 folder).

Rename the FNTCACHE. DAT to something like FNTCACHE.old

Restart the computer and let Windows re - create the FNTCACHE. DAT

In addition, right now 'disable' Driver Verifier:

Windows key + S > type verifier.exe and press 'Enter' on the keyboard > clear the existing settings > finish > click 'Yes' to the message to delete the settings and exit the program

For Windows 7, the following article, can explain how the problem arises:

http://support.Microsoft.com/kb/2908190/en-us

Tags: Windows

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