Help? Initialize creative cloud crashes when I try to run after entering my redemption code and clicking on download
I tried to uninstall and re - download but it broke down about 5 times now and I can't find anyway to TALK to someone at Adobe, so maybe someone here can help?
Thanks in advance
Sam
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Are you using a computer administrator account will be full read/write permissions?
or
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
or
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
-
try installing acrobat. I bought it at Best Buy. The reception contains a serial number enabled to use when configuring the software. I walked into this and it says invalid series. Because Adobe also gives me a redemption inside the packaging code to receive a serial number online, I tried this and it also says inactive redemption code. I called Best Buy and they say that it has been activated on their end and the issue needs to be addressed with ADOBE.
Hi harmansmt,
Please check the KB: http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
In case of problems you can contact Chat assistance at: get help with orders, refunds and exchanges
Kind regards
Rave
-
I am a student and I have a free subscription to adobe (who, when I go into my membership, says I have free membership of Creative Cloud) again, when I try and download the Adobe Photoshop CC 2015, it gives me an error message that my trial has expired and then heading to an error 'No subscription found' when I type in my ID. My other updates for the applications worked and they open yet Photoshop is not.
Hello
Free trials of Adobe are for 30 days by app and it's clean and not mail electronic id specific, which means that if anyone with any email used Photoshop test on your machine, then it won't work not it will show you that the trial is expired.
But if you think that this is the first trial for Photoshop has been downloaded on this machine and is not expired, please see the links below:
Adobe trial software has expired at the beginning
Please HELP in "Trial Expired" is anyway to reset my account so I can reuse them?
Let us know if that helps.
Kind regards
Bani
-
I recently had to create a new disk and install the full version of Windows 10. I can get all my apps Cloud creative install, but first Pro Crash when I try to run it. I get the following error "the application could not start correctly (0xc0000142). Click OK to close the application. I reinstalled, reformatted the drive one reinstalled Windows 10 from scratch and I still get this error. Has anyone seen this one? My setup is below:
Hi PK Gary,.
I recently had to create a new disk and install the full version of Windows 10. I can get all my apps Cloud creative install, but first Pro Crash when I try to run it. I get the following error "the application could not start correctly (0xc0000142).
Update for Premiere Pro CC 2015 (9.2) for a fix.
Thank you
Kevin -
My computer crashes when I try to run some games and crash report says that it's probably caused by rwdrv.sys. I looked and I couldn't find anything. I found it in my computer under windows/syswow64/drivers/rwdrv.sys.
What should I do? What does rwdrv.sys do?
This is not a MS win file kernel;
Scan of malware http://www.malwarebytes.org/products/malwarebytes_free/
-
I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?
What exactly does it say when you try to install it? What is the exact error message?
-
I got photoshop elements 14 for Christmas and I am trying to install it. I entered the redemption code and got the serial number, but when I go to download the software, it says it sucks - suggestions?
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html
-
Help - Photoshop Elements 8 crashes when you try to start multimedia
Photoshop Elements 8 crashes when you try to start the Organizer. It is funny, from the editor of Photoshop is not a problem and works fine.
I uninstalled the software and then installed again, but had no effect.
What can I do?
Nick
Hold down the shift Organizer launch wjilst, and then click to create a new catalog, for example My Catalog2
If the empty catalog open try to import multiple JPEG files and this will help to determine whether the original catalogue is defective.
-
I bought a license for Adobe Lightroom 6 software, however when I followed the instructions, enter the redemption code. And he said: 'You have redeemed successfully from Lightroom 6.' but when I click on download it comes up with a CreativeCloudInstaller.dmg (I'm on a Mac). I have not bought the creative Cloud service, just a reusable software license Lightoom 6. Is this correct? It doesn't seem to be a way to simply contact Adobe to find out. I don't want to install the wrong thing
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
Error: 16 when I try to run after you install Photoshop CS6
Hello. I had a problem in my MacBook Pro (something to do with permissions) and had to erase the entire hard drive and reinstalling everything Time machine back Ups. Everything seems to work again, except Photoshop CS6, which I had bought before the problem. When you try to run it, I got a message asking me to uninstall and reinstall. Yes, I did. The installation program completed the bar of progress but then "unexpectedly resigned. The software seems to have been installed, but when I tried to run it, I got error: 16 and has been invited to uninstall and reinstall again. I did, but it's the same thing. Can anyone help?
This article can help: -.
http://helpx.Adobe.com/x-productkb/policy-pricing/configuration-error-CS5.html
-
Hei Everytime I try to load the creative cloud of my counter top that it crashes! I tried to reinstall, but nothing works someone can help. I tried to contact Adobe but I just get a response to say the box the mailbox is full, it's very frustrating.
Sandra
Hello
Please delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.
- Mac OS: You can locate the file OPM.db in the \User\
\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion. - Windows: You can locate the file OPM.db in the \Users\
\AppData\Local\Adobe\OOBE folder. To show the hidden AppData folder, see display files, folders, file name extensions. Windows XP, Vista, Windows 7.
Hope this will help you.
Kind regards
Hervé Khare
- Mac OS: You can locate the file OPM.db in the \User\
-
Thank you!
Have you tried this: https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-
Age of Empires II crashes when you try to access the features of the 'story' and 'cat '.
Hello.
I play this game, and when I try to access some features of the game, it crashes for no apparent reason. Trying to access the 'History' function from the main menu causes a crash, but also tries to access 'Cat' and 'Diplomacy' in the game also cause outages, and I don't know why. the game works perfectly also. I play The Conquerors version 1 .0c.
Never mind. Solved the problem myself.
-
crash when I try to print after the last updated
Hi all, after the last update of photoshop and lightroom cc when I try to print photoshop crashes, I try to print with another adobe application without penalty (lightroom for example) any suggestions?
Thank you
--
Arturo
Hi arturob,
Greetings!
Please re - install printer drivers and check.
Concerning
Jitendra
-
Photoshop CS5 crashes when you try to print after update to Lion
My ps cs5 printed fine until what I've updated to Lion. Now when I try to print PS blocks each time. I uninstalled PS CS5 and reinstalled which did not work. Then I downloaded a update driver for HP printers and that has not worked. So now I don't know what to do. I have a HP photosmart C8180 printer.
Solved my problem. I've just updated to the latest version of CS5 to 12.0.4 and now I feel.
Maybe you are looking for
-
My laptop suddenly lost connectivity. Modem, serving other media works fine. I tried a wired connection and it is to show that it is connected by I can't access the internet at all. Not very educated IT but can someone clarify the possible fixes?
-
Fpoppy outside disk for Tecra 8000
HelloI need to find the right cable to run a disk drive external floopy on a Tecra 8000Cordially AGM
-
EliteBook G3 8xx: driverpack
Hello! I just want to self someone most have problems to download the driverpack for HP Elitebook 8xx G3, Win7x64 and Win10x64. I tried: http://ftp.hp.com/pub/caps-softpaq/cmit/HP_Driverpack_Matrix_x64.html But it downloads only about 40 MB, and then
-
Sorry if it was taken before but. I have a HP 5102 (so no DVD/CD player) and I want to upgrade the HARD drive in it. I understand that if I had a DVD player I would simply create a recovery disc / image system and boot from it with the new HARD drive
-
I just bought the wrt160n, I guess I just thought that I could use this (standalone) router to connect to the internet via a DSL cable, but it asks me to connect my modem only when I do this (have both connected can I connect to the internet). I don'