Win Vista freeze during the update?

OK, my husband try to install a Microsoft Update for Windows Vista. I'll explain what happened. He goes to open the Windows Explorer and it would not correctly shoot upward. It was just a white screen. He closed by force and tried again, but it still doesn't work. He decided to do a restart to help hopefully. When he went to restart, shut down Windows Update screen came and it says do not disconnect or turn off the computer, and it is installing update 1 of 1. It has been frozen there for the last hour. Any ideas?

The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista
http://support.Microsoft.com/kb/949358

The title of the link is not important, but shows some methods of recovery.

Method 1: Start Windows with the Windows installation disc and use the repair feature

Method 2: Start the computer in safe mode and then use the system restore feature

TaurArian [MVP] 2005-2010 - Update Services

Tags: Windows

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