Win XP does not recognize my WD external hard

Greetings

I bought a WD my Passport 1 TB external hard several months ago

6 or 7 times it just stop working no logical reason

5 days ago it stop working again

I tried all the solutions I find such as:
1. go to disk management, but can't find my external hard

2. try a different USB port

3 uninstall & install the USB controller in Device Manager

4. try a different computer

5. even put it in the freezer

No matter what I do it light still does not start

but on the other hand the HDD moves and works but still I can't find it on my computer

Please help me I have very sensitive data in my hard and I desperately need these data

any help would be appreciated

PS I apologize for my very bad English

Please see the link below.

Support from Western Digital.

http://wdc.custhelp.com/app/answers/detail/A_ID/1708/p/228, 195,444/session/L3RpbWUvMTM2OTI3NTk0My9zaWQvR2lVYV9TcWw%3D

Tags: Windows

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