Windows 7 64 bit for Laserjet 3380 AIO tool box
Come to convert PC from XP to Win 7. Printer was found & drivers installed by 7. The only thing doesn't hit scan on printer (which would send default email on PC scan-to-client, something the customer likes.) My research indicated that it was a function of the Toolbox. Who is on the installation CD, but not spoken, and still less available for download on a web site of HP. Lost 9 days on another HP site before someone told me to go to the merchant site.
Any help here? If it works with Windows 7? Downloadable somewhere? Or buy a CD? Customer can't find the original CD.
Normally the button scan to printer needs an application on the receiving computer to send the document. In the past, it was the application of the HP Toolbox. HP seems to be drifting away from the requirement of this demand on future models, which is a good thing.
Unfortunetly for you, if there is no tool available for Win7 box, but there wasn't for WinXP, then chances are you will lose this feature with the new OS. If HP would go back and develop a solution for your printer they would have done when Win7 has rolled out as they did for many other models. You will have to make due without the use of this feature and rely on applications to normal scan as the HP scanning application. There are also of many other 3rd party applications that can communicate with your scanner assumign that the drivers have been installed correctly after the upgrade of scanning.
Tags: HP Printers
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I tried to solve this for days, and I've seen a lot of suspense/unresponded to messages about the same topic so I hope that someone sees this!
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Okay, well that was a beast of a problem to say the least. I am so relieved to be done with this nonsense.
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Click on the thumbs-up Bravo !
It's a nice way of saying 'Thank you' for help.
While I strive to reflect best practices of HP, I do not work for HP.
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I have yet to find a driver for Windows 10 TP.
P.S. If you want to extend the life of the SSD would be a good idea, something like 250-500 GB SSD BX100:
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