Windows 7 64 bit + IE10 only = no pdf in HTML help

  1. When I generate a .chm in RoboHelp and click to display the result: the .chm becomes displayed. When I click in the .chm on a link to open a .pdf the .pdf file is displayed correctly in the window main .chm.
  2. When I doubleclick the same .chm in Windows Explorer: the .chm becomes displayed. When I click in the .chm on a link to open a .pdf file PDF is NOT displayed; Instead, a small grey icon appears in the window main .chm. This happens on any pdf link. It is impossible to view a .pdf file that is included in a .chm help.

What happens on Windows 7 64 bit + IE10.

It does not produce on Windows 7 32 bit + IE10.

It does not work on Windows 7 64 bit + IE9 or IE8.

Is there a solution?

Too, I have encountered this problem and found the solution for it.

Add the following attribute to your PDF hyperlinks in the html code: target = "_blank"

This attribute is used on Web pages to load the browser to open a new window/tab to display the link in, rather than load them into the current window/tab. In the HtmlHelp Viewer, this causes the external PDF Viewer (Adobe Reader) to start and open the PDF file that is specified in the link. This allows you to work around not being able to display PDF files in the frame in HtmlHelp Viewer on 64 bit systems (as described by the http://helpman.it-authoring.com/viewtopic.php?f=30&t=12508 post)

Example:

Before: click here to view the PDF document

After: click here to view the PDF document

Tags: Adobe

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