Windows 7 does not recognize the external hard drive

A WD My Book external hard drive of 2 TB, Windows 7 Pro icon does not appear in the computer but saw the external hard drive
in devices and printers. Right-click on the icon, no data on the volume, indicates that it works correctly. How can I access and recover
the data on this external hard drive?

Someone ran Testdisk and it couldn't find a partition. It might spoil the hard disk being the day the Date 07/07/2013
Testidisk was executed.

Any advice would be greatly appreciated! The data is lost forever? Thank you.

There is no partition inside?

You can create partitions on the disk management
type of handle on the search box to the start menu, open the computer management go to disk management
You should see your disk and associated empty data and you can create a partition for it

Tags: Windows

Similar Questions

  • Windows 7 does not recognize the external hard drive (works great with XP)

    Hello

    Windows 7 nis do not recognize my drive external hard seagate. I get the unknown device message in relevant usb port. I have not encountered this problem initially, and the drive is recognized on a PC using XP.

    Model number: ST315005EXD101

    Help, please.

    Thanks Mark. After having tried many suggestions, I found that disconnect the PC from the sector and to leave instead of toggle solved the problem. Simple but do not remember the last time I did! :)

  • Windows 7 64 bit does not recognize the external hard drive.

    Windows 7 64 bit does not recognize the external hard drive.  I have an old 250 GB Western Digital external hard drive.  Neither of my windows 7 machines recognize it.  It does not show in the device, Manager of the computer Manager or Explorer.  Any help would be appreciated.  THX Mike

    Hello

    Initially, check if the hard drive is compatible with Windows 7.
    Check out the link - http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx
    See the help article and check if it helps.

    My drive does not appear in Windows Explorer
    http://support.Microsoft.com/kb/330140
     
    Tips for solving problems with USB devices (this also applies to windows 7)
    http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices
     
    It will be useful.
  • My Satellite phone does not recognize the external hard drive

    I recently bought a Toshiba Satellite with Windows 7 Home Premium 32 bit. I connected an external hard drive (brand is seagate) that still works on my previous laptop (Dell), but the system does not overlay the external hard drive. It does not recognize there is an 'external Hard Drive FreeAgent' but when the AutoPlay window appears & I choose "Open folder to view files" it gives me the following message is displayed:

    "G / is not accessible.
    Access is denied. "

    I called the manufacturer of the external hard drive (Seagate) & they told me that it is a windows problem.

    can someone help me? ... Thank you

    Can you please tell us which model of laptop you have exactly?
    Do you use an original preinstalled operating system?
    Are you using USB ports?
    Have you noticed the same problem using all available ports?

  • My windows XP does not recognize an external hard drive. : "Error device malfunction.

    Original title: my windows XP do not recognize an external hard drive.

    I have Windows XP... When I try to plug in an external hard drive (with automatic installation of the software and the ability of usb 3.0/2.0), my computer does not recognize the material and gives an "error of malfunctioning of the device.

    Hello

    1. What is the brand and model of external hard drive?
    2. don't you make changes on the computer before this problem?

    Read the following article that may help you resolve this problem.
    Advanced troubleshooting tips for General USB for Windows XP problems
    http://support.Microsoft.com/kb/310575

  • Windows Vista does not recognize my external hard drive, Eagle Consus AND-CS2PSU2-BK

    I have an HP Presario laptop running Windows Vista and it does not recognize my external hard drive, or my flash drives.

    I have an external hard drive Eagle Consus AND-CS2PSU2-BK.  It worked fine on my desktop, which works on XP.  I plug it to my computer laptop and nothing.

    When I plugged it in the first place, he says that he needed to download the drivers.  I clicked 'ok' to automatically download drivers and a few seconds later, he said that it successfully completed the driver download/install.

    I look under the drives in my computer and he's not here.

    I went to start, right click computer, left you click on Manage and double-clique then under storage disk management.  All I see are C drive and recovery disc (D).  No other drives displayed.

    I exitted who and set up the Control Panel, double click on Device Manager.  He said in the other topic peripheral USB to ATA/ATAPI bridge.  I don't know whether or not it is my external hard drive.  It indicates the Type of device: Other Devices and under device status it says: "the drivers for this device are not installed. (Code 28).  This operation requires an interactive window station.  To reinstall the drivers for this device, click on reinstall the driver. »

    He asks if I want to reinstall the drivers, so I clicked that.  He couldn't find them / install them.

    Still, I don't know if USB to ATA/ATAPI bridge is still linked to my external hard drive.

    Help, please.  The same thing happens when I try to plug a flash/USB.

    Try this:

    In the right click 'USB to ATA/ATAPI bridge' Device Manager under the other devices section, click unsintall or press the delete key. Reset with the connected hard drive it must be reinstalled, but under the USB controllers. Make sure the device works on the other computer cable can also go to bad.b

  • Desk top HP does not recognize the external hard drive

    My HP Envy Phoenix 810 does not recognize my external hard drive Seagate 3 TB, which is installed in the drive enclosure hard Bytec HD-35SU3-BX. Have you tried two different 3 TB HD and two boxes of Bytec and nothing works.  When I installed my 1 TB in the same pregnant, it works.  Why my computer won't allow me to use my 3 TB HDDs?  I use Windows 7 and Internet Explorer 11.

    I suggest you directly contact Bytecc and inquire 3 TB HD the HD manufacturer is supported. I had an old AZIO dock who does not identify / initial with WD drives.  It was a firmware issue.

  • My Windows 7 does not recognize my external hard drive

    My Windows 7 does not recognize my Apacer AC203 external hard drive 640 GB. I test this drive on 2 laptops with Win7 and 1 PC with Win XP and on all computers of this it works fine without any problems.

    Help, please. Al3k5aNd4R.

    My problem is with the computer, no cell phone and I have solved.

    I use the extension cable USB to my PC desktop. When I swich hd directly to the computer, then hd works...

    I have the same problem on the computer of a work which is also usb extension cable and it also do not work. HD :)

    Thanx for you're both.

  • New computer that is running Windows 7 does not recognize my external hard drive completely

    I bought a new PC with windows 7.  I use an external hard drive with USB to move the files from the old PC (XP) to the new PC.

    When I go to 'my computer' focus on the external hard drive storage devices is not displayed.

    When I go on my devices, the external hard drive appears.  When I look at the details on this HD and pushes to execution, windows States there are no problem.

    The clues of what I need to do so that I can look at the files on my external hard drive?

    Thank you

    Hi Andre,

    I've struggled for some time with this one, here's how I finally solved it.  Apparently, USB drivers for mass storage devices was not compatible with my external hard drive.  I simply uninstalled the USB drivers for mass storage devices, then plugged my hard drive.  Automatically downloading appropriate drivers, and I was good to go.

    Just thought you might want to know that.

    Mike

  • Lightroom does not recognize the external hard drive?

    When I try to import files from anywhere - my office, or a SD - card in Lightroom 4 or now 6 (updated just to see if it would help), Lightroom is the photo file in what I would call an external hard drive of ghost. It creates a second external hard drive file that seems to be a copy of the original. A few weeks ago, the name of external hard drives has been accidentally changed or partially erased when I backup my hard drive without supervision in Time Machine. I'm working on an iMac with OS 10.11.4. At that time there Lightroom could not find any of my files of course! So, I renamed with much attention the hard drive exactly the same original name and Lightroom everything very well - recognized except, I started having this problem of import. When I import a file of the photo, he put it in an external hard drive of Ghost with the same name, size and number of files. If I try to move the file to the real external hard drive where it is supposed to go, Lightroom told me that the file already exists in Lightroom. If I look in my external drive outside of Lightroom, the file is where it is supposed to be. I tried just 'Add' the file to Lightroom, rather than copy or move, and that's okay. I tried to re-pointing Lightroom on your drive. Does not work. The only way I can get the files to go where I want they is to import, then highlight the recently imported file and move it to the folder of the mother. So, I have to move the file into the folder of the mother in the subfolder and then delete the now empty ghost the disk folder manually hard phantom. Help! Is there a way to merge the external hard drive with his ghost (or duplicate)? I can't find anything in the forums or documentation, and when I tried to call tech support, I came across a brick wall which is very frustrating. They said I couldn't get help by phone, I have to use the forums. So, please, let me know what I can try.

    Hello Deborah

    Seems to me this is probably a problem of conflict with the readers in your catalog and LR is confusing where to put images and creates a clone instead. You have to work smart to get rid of the clone disk keeping the images with the same folder structure. If it's a long process, however, I'll try to be as simple as I could.

    To do a test at White folder on the drive itself out of Lightroom that must be maintained at the same place where the main images folder (main folder means - the very first folder under your player in your catalogue which should include all subfolders on the disc itself), then put a picture in the test folder and import it. the test folder will be part of the new drive of clone in catalog you would then move the main folder of the Original disc to the Clone drive in your catalog. Once you are done with the displacement of all the structures of folders in the test under drive clone folder. The original drive that was not identified by Lightroom would be gone if this isn't the case you can remove it manually and this is how you would leave with single drive with all your files/images existing and if you try to import the images now. They would go directly in the same destination folder that you choose on the screen to import instead of going in any drive clone/ghost.

    Thanks Deborah for bringing This issue to our view. And I amso glad I was able to solve this problem for you on call.

  • My computer does not recognize the external hard drive that my virtual machine is stored (continuous thread solved problem)...

    A new problem arises.  After I crossed the wire attached and mounted my VM on the external hard drive, I can access is no longer my hard drive.  Y at - it a trick to recognize again?

    http://communities.VMware.com/message/1166805#1166805

    Ben, well talk to you again and let me know what external drive you eventually buy and if it was the controller or the drive in the other external drive.

    Woody

  • Windows Media Player does not recognize the external hard drive music

    original title: Media Player

    I am playing music from an external hard drive but WMP doesn't recognize them.

    Hello

    What is the file format of the files you are trying to play in Windows Media Player?

    You can check the formats supported by Windows Media Player file.
    Information on the types of media files that supports Windows Media Player
    http://support.Microsoft.com/kb/316992

    If the music file is not supported by media player, then you will not be able to read the file, you need to install the codec to read these files.

    How to Download Codecs automatically in Windows Media for Windows XP player

    http://support.Microsoft.com/kb/291818

  • After Windows Vista update, the usb port does not recognize the external hard drive

    My external hard drive still worked, but once I have updated Windows Vista USB Port do not see at all. Once I plug it into the laptop (HP Compaq) the port next to the port I plug the also work stoppages which is a usb mouse. Usually, when I have something plugged into the usb ports the laptop would also a sound signal which it does not.

    http://www.bleepingcomputer.com/tutorials/tutorial140.html

    Understand the Extras in Windows Vista and Windows Update info is at the link above.

     

    Remove the Vista updates; two ways to do this:

    1. a System Restore to before the updates:

    Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

    If you use Norton, disable it before using the system restore.

    If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

    Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

    System restore steps according to the info above.

    Also:

    2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

    > then click the one that you don't want > uninstall will appear at the top > uninstall it.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

    > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

    When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

    > or if you do not need an individual > right-click on > UAC prompt > hide it

    See you soon.

    Mick Murphy - Microsoft partner

  • My Windows XP Dell computer does not recognize the external hard drive when it is placed in a port of USP to work.

    I can't get my external hard drive to be recognized by my computer, a Dell PC running Windows XP, SP3. Any suggestions?

    Hello

    I suggest you follow the troubleshooting steps form the article and check if it helps.

    A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

    http://support.Microsoft.com/kb/925196

    Hope this helps,

  • Professional Windows xp does not recognize my external hard drive 1 TB

    I have a 1 TB seagate external hard drive and my windows xp professional does not recognize when I plug

    Hello

    1. were you able to use the same hard drive without any problem before?
    2. have you tried to connect to check and another computer?
    3. don't you make changes on the computer before this problem?

    See the following articles that might help you.
    Why my computer does not detect my new USB device when I run Windows XP or Windows Server 2003?
    http://support.Microsoft.com/kb/314634
    A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive
    http://support.Microsoft.com/kb/925196
    Advanced troubleshooting tips for General USB for Windows XP problems
    http://support.Microsoft.com/kb/310575

Maybe you are looking for