Windows 7 Explorer to random crashing c0000005

Similar Questions

• Explorer.exe randomly crashing win7 64 bit

  Hello

  I have your desktop with explorer.exe crashing randomly. It is a standard desktop computer, another office with the same image do not have this problem.

  I disabled all the extension of the shell package to try to resolve the problem, explorer.exe crashes again

  I captured the DMP file, but I only am not familiar with debugging, if someone can spot what anyone in the log below, please let me know

  Microsoft (R) Windows debug 6.12.0002.633 AMD64 Version
  Copyright (c) Microsoft Corporation. All rights reserved.

  Loading dump file [C:\Users\***\Desktop\explorer__PID__142804__Date__02_05_2015__Time_09_45_35AM__315__Second_Chance_Exception_C0000005.dmp]
  User Mini with full memory dump file: only application data is available

  Comment: "Dump created by DbgHost. Second_Chance_Exception_C0000005'
  Symbol search path is: * invalid *.
  ****************************************************************************
  * Loading of the symbol may be unreliable without a symbol search path.           *
  * Use .symfix to get the debugger to choose a symbol path.                   *
  * After adjusting your path to symbols, use .reload to refresh the locations of symbols. *
  ****************************************************************************
  Executable search path is:
  Windows 7 Version 7601 (Service Pack 1) MP (4 procs) free x 64
  Product: WinNt, suite: SingleUserTS
  Computer name:
  The debugging session: Thu Feb 5 09:45:42.000 2015 (UTC - 08:00)
  System Uptime: 4 days 19:00:20.965
  Running time: 2 days 17:00:22.000
  ................................................................
  ................................................................
  ..............................................................
  Loading unloaded module list
  ................................................................
  This dump file is an exception of interest stored in it.
  The stored exception information are accessible via .ecxr.
  (22dd4.17474): access violation - code c0000005 (first/second chance not available)
  ERROR: The symbol file is not found.  Defaulted to export symbols ntdll.dll.
  ntdll! RtlFreeHeap + 0xd0:
  00000000'77853290 4c8b6308 mov r12, qword ptr [rbx + 8] ds:000006 d 0' 8eacbff8 is?
  0:028 > .symfix
  0:028 > .reload
  ................................................................
  ................................................................
  ..............................................................
  Loading unloaded module list
  ................................................................
  0:028 > .ecxr
  Rax = 0000000000000000 rbx = 000006d08eacbff0 rcx = 000000ffffffffff
  RDX = 0000000004cbb2e0 rsi = 0000000000080000 rdi = 0000000004cbb2f0
  RIP = 0000000077853290 rsp = 000000000801f1f0 rbp = 0000000000000000
  R8 = 0000000004cbb2f0 r9 = 3807418601c 20066 r10 = 00000000091d9d60
  R11 = 000007feff6df550 r12 = 0000000000000001 = 0000000000000000 r13
  R14 = 0000000000000000 r15 = 0000000000000000
  iopl = 0 nv up ei pl nz na po nc
  CS = 0033 ss = 002 b ds = 002 b're = 002 b fs = 0053 gs = 002 b efl = 00010204
  ntdll! RtlFreeHeap + 0xd0:
  00000000'77853290 4c8b6308 mov r12, qword ptr [rbx + 8] ds:000006 d 0' 8eacbff8 is?
  0:028 > .reload
  ................................................................
  ................................................................
  ..............................................................
  Loading unloaded module list
  ................................................................
  0:028 > gn
  ^ No error executable in debuggees "gn".
  0:028 >! analyze - f - hang - v
  *******************************************************************************
  *                                                                             *
  * Exception analysis *.
  *                                                                             *
  *******************************************************************************

  GetPageUrlData failed, server returned HTTP 404 status
  Requested URL: http://watson.microsoft.com/00053290.htm?Retriage=1

  FAULTING_IP:
  ntdll! RtlFreeHeap + d0
  00000000'77853290 4c8b6308 r12, qword ptr [rbx + 8] mov

  EXCEPTION_RECORD: ffffffffffffffff-(.exr 0xffffffffffffffff)
  ExceptionAddress: 0000000077853290 (ntdll! RtlFreeHeap + 0x00000000000000d0)
  ExceptionCode: c0000005 (access violation)
  ExceptionFlags: 00000000
  NumberParameters: 2
  Parameter [0]: 0000000000000000
  Parameter [1]: 000006d08eacbff8
  Attempt to read from address 000006d08eacbff8

  BUGCHECK_STR: HANG

  Nom_processus: explorer.exe

  ERROR_CODE: (NTSTATUS) 0XCFFFFFFF -.

  EXCEPTION_CODE: (NTSTATUS) 0XCFFFFFFF -.

  EXCEPTION_PARAMETER1: 0000000000000000

  EXCEPTION_PARAMETER2: 000006d08eacbff8

  MOD_LIST:

  NTGLOBALFLAG: 0

  APPLICATION_VERIFIER_FLAGS: 0

  DERIVED_WAIT_CHAIN:

  DL Eid Cid WaitType
  -- --- ------- --------------------------
  28 unknown 22dd4.17474

  WAIT_CHAIN_COMMAND: 28 s ~; k;

  BLOCKING_THREAD: 0000000000017474

  DEFAULT_BUCKET_ID: APPLICATION_HANG_BusyHang_Memory

  PRIMARY_PROBLEM_CLASS: APPLICATION_HANG_BusyHang_Memory

  LAST_CONTROL_TRANSFER: from 000007feff627cb0 to 0000000077853290

  FAULTING_THREAD: 000000000000001c

  STACK_TEXT:
  00000000' 0801f1f0 000007fe'ff627cb0: 000007fe 'ff8f7b50 00000000' 091af4a0 00000000'00000008 000007fe' ff639877: ntdll! RtlFreeHeap + 0xd0
  00000000' 0801f270 000007fe'ff6397a4: 00000000' 114642b 0 00000000' 0801f470 00000000' 0801f3a0 00000000'00000008: rpcrt4! LRPC_BINDING_HANDLE: "scalar deleting destructive" + 0xa0
  00000000' 0801f2c0 000007fe'ff88f9cd: 00000000'00000000 00000000'00000001 00000000' 0801f470 00000000' 0801f3a0: rpcrt4! RpcBindingFree + 0 x 48
  00000000' 0801f2f0 000007fe'ff88f99a: 00000000' 09131 has 20 00000000' 0801f3a0 00000000'00000000 00000000' 0801f3a0: ole32! CChannelHandle: ~ CChannelHandle + 0 x 15 [d:\w7rtm\com\ole32\com\dcomrem\channelb.cxx @ 555]
  00000000' 0801f320 000007fe'ff72e6c8: 00000000'80000000 00000000' 0831d7d0 00000000' 08f00628 c096527f'09c2abcb: ole32! CChannelHandle::Release + 0x1a [d:\w7rtm\com\ole32\com\dcomrem\channelb.cxx @ 569]
  00000000' 0801f350 000007fe'ff73e2ad: 00000000' 09131a 20 c096527f'09c2abcb ca2f31df '1f4861c7 c096527f' 09c2abcb: ole32! OXIDEntry::ExpireEntry + 0 x 112 [d:\w7rtm\com\ole32\com\dcomrem\ipidtbl.cxx @ 900]
  00000000' 0801f380 000007fe'ff72fd80: 00000000'00000000 00000000' 0801f7e0 00000000' 0801f510 00000000' ffffffff: ole32! COXIDTable::FreeCleanupEntries + 0xd5 [d:\w7rtm\com\ole32\com\dcomrem\ipidtbl.cxx @ 1923]
  00000000' 0801f490 000007fe'ff72fa9b: 00000000'00000000 00000000' 0801f510 00000000'00000000 00000000'00000000: ole32! COXIDTable::GetOxidsToRemove + 0 x 94 [d:\w7rtm\com\ole32\com\dcomrem\ipidtbl.cxx @ 1997]
  00000000' 0801f4c0 000007fe'ff73021b: 00000000'00000018 00000000'00000000 00000000' 08d2ba90 00000000' 00000000: ole32! CROIDTable::ClientBulkUpdateOIDWithPingServer + 0 x 263 [d:\w7rtm\com\ole32\com\dcomrem\refcache.cxx @ 1237]
  00000000' 0801f7e0 000007fe'ff730106: 00000000' 08d2ba90 000007fe'ff73463a 00000000'00000000 00000000'00000000: ole32! CROIDTable::WorkerThreadLoop + 0x7b [d:\w7rtm\com\ole32\com\dcomrem\refcache.cxx @ 1368]
  00000000' 0801f810 000007fe'ff730182: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: ole32! CRpcThread::WorkerLoop + 0x1e [d:\w7rtm\com\ole32\com\dcomrem\threads.cxx @ 257]
  00000000' 0801f850 00000000' 775f59ed: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: ole32! CRpcThreadCache::RpcWorkerThreadEntry + 0x1a [d:\w7rtm\com\ole32\com\dcomrem\threads.cxx @ 63]
  00000000' 0801f880 00000000'7782 541 c: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: kernel32! BaseThreadInitThunk + 0xd
  00000000' 0801f8b0 00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: ntdll! RtlUserThreadStart + 0x1d

  FOLLOWUP_IP:
  Ole32! CChannelHandle: ~ CChannelHandle + 15 [d:\w7rtm\com\ole32\com\dcomrem\channelb.cxx @ 555]
  000007fe'ff88f9cd 488b4b10 mov rcx, qword ptr [rbx + 10 h]

  SYMBOL_STACK_INDEX: 3

  SYMBOL_NAME: ole32! CChannelHandle: ~ CChannelHandle + 15

  FOLLOWUP_NAME: MachineOwner

  MODULE_NAME: ole32

  Nom_image: ole32.dll

  DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7c92c

  STACK_COMMAND: ~ 28 S; Ko

  BUCKET_ID: X64_HANG_ole32! CChannelHandle::_CChannelHandle + 15

  FAILURE_BUCKET_ID: APPLICATION_HANG_BusyHang_Memory_cfffffff_ole32.dll! CChannelHandle::_CChannelHandle

  WATSON_STAGEONE_URL: http://watson.microsoft.com/00053290.htm?Retriage=1

  Follow-up: MachineOwner
  ---------

  Can you provide files to dump via a public folder on OneDrive or similar site?

  Here are a few links on the use of OneDrive (SkyDrive):

  http://Windows.Microsoft.com/en-CA/SkyDrive/add-photos-files-FAQ

  http://Windows.Microsoft.com/en-CA/onedrive/share-file-folder

• Windows 7 Explorer.exe Crash

  Hello

  I have a computer Windows 7 x 32 and my Windows Explorer.exe crashes.
  Explorer hangs even when I have a window unique explore open.
  I managed to get a .dmp file and it said:
  This dump file is an exception of interest stored in it.

  The stored exception information are accessible via .ecxr.

  (ac0.14b4): access violation - code c0000005 (first/second chance not available)

  EAX = 00000000 ebx = 0372f040 ecx = 00000400 edx = 00000000 esi = edi = 00000002 00000000

  EIP = 777f7094 esp = 0372eff0 ebp = 0372f08c iopl = 0 nv up ei pl zr pe nc

  CS = 001 b ss = 0023 ds = 0023're = 0023 fs = 003 b gs = 0000 efl = 00000246
  Here is the link of the dump file of the: https://www.dropbox.com/s/jbjsviagi1jfbxi/explorer.exe.2752.dmp
  Sounds like a memory problem.
  Can someone help me to look into this?
  Thank you
  Daniel

  Hi Daniel,.

  Remember to make changes to the computer before this problem?

  Possible cause would be due to out-of-date video drivers, corrupted system files, viruses or malware, faulty RAM, infection etc..

  I suggest you follow these methods and check:

  Method 1: Run the hotfix:
  Windows Explorer crashes randomly in Windows 7 or in Windows Server 2008 R2
  http://support.Microsoft.com/kb/2638018/en-us

  Method 2: Follow the suggestions in this article:
  Explorer Windows stopped working

  http://support.Microsoft.com/kb/2694911/en-us

  Virus scan: while the Virus scan, data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

  Clean boot: after a repair, be sure to put the computer to a normal startup mode.

  Update on site: note this upgrade on the spot takes the same amount of time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.

  Follow the steps and let us know if this helps.  If the problem persists, please answer and we will be happy to help you.

• Windows 7 explorer.exe crashes. ntdll.dll.

  I've been back up my collection of movies using WMC 7 recently whenever I click on a folder with a big drive blu ray of the explorer.exe file crashes...

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: Explorer.EXE
  Application version: 6.1.7600.16450
  Application timestamp: 4aebab8d
  Fault Module name: ntdll.dll
  Fault Module Version: 6.1.7600.16559
  Timestamp of Module error: 4ba9b802
  Exception code: c0000005
  Exception Offset: 0000000000051c 30
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033
  Additional information 1: 3ef7
  More information 2: 3ef7c090d31c19c96820f5992c0a9c08
  3 more information: ddf2
  Additional information 4: ddf254e27a2cfaadfbb7d0bb42c03cff

  When I press play in media center I get this one:

  Description:
  Stopped working

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: ehshell.exe
  Application version: 6.1.7600.16385
  Application timestamp: 4a5bd053
  Fault Module name: ntdll.dll
  Fault Module Version: 6.1.7600.16559
  Timestamp of Module error: 4ba9b802
  Exception code: c0000005
  Exception offset: 000000000004cf54
  The system version: 6.1.7600.2.0.0.256.1
  Locale ID: 1033

  I tried a "clean boot" did not work, I also uninstalled my video drivers (also used as a sweeper registry in safe mode) and reinstalled it, still nothing...

  This is the dump of the crash of the folder:
  http://CID-e0911a8075e4a249.Office.live.com/self.aspx/crash/Explorer.exe.5060.dmp

  For some reason a dump is not created when WMC crashes...

  Any help would be appreciated!

  -Devin

  According to the dump file seems to be the cause of the accident:

  Cannot load C:\Program Files\Shark007\filters\DivXThumbnailProvider.dll, 0n2 error Win32 image
  

  The DivXThumbnailProvider.dll seems to be a component of DivX Plus Media Foundation and, in your case, seems to be a part of the Win7codecs software.

  Then you can try what is suggested in the following link:

  http://Shark007.NET/forum/thread-crashed-Windows-Explorer-in-some-folder-s?highlight=Explorer

  Or uninstall the Win7codecs program.

• Pavilion dv6-4024tx: display random crashing after upgrade to Windows 10 (back to Windows 7)

  Hey all,.

  I used to own a computer laptop dv6-4024tx Pavilion which I gave to my father to use after you have bought a new laptop for my part. It was in pretty good condition when I gave it to him, with the only problem being that she would get very hot unless a cooling pad was used (which I it comes with). At the time, it was running Windows 7 Home Premium with no problems and everything was fine. However, it might be interesting to note that while I had it I had problems with random blue screens while I was with the latest graphics drivers, so I drove back to the drivers supplied on the support page for this laptop. After I "upgraded" to Windows 10 (do not perform a clean install) for my dad, the laptop would randomly crash and display something like the photo that I have attached, before going empty and show again several times. Believing that it would be a problem with the GPU, I went and Display Driver Uninstaller to remove completely all AMD drivers and software, downloaded the latest driver on the AMD website and installed. It seemed to temporarily solve the problem, but as it's always within 30 days of installation, I offered to go back to Windows 7, but my father wanted to leave it and see how it happened. Oddly enough, for the next month, it never reported the laptop crashing again and the time period for return finally expired. The problem of course back then I tried the same solution from before but the noise continued. I tried to disable the GPU completely from the Device Manager, so that the laptop was running with Microsoft Basic display adapter. He seems to have stopped the fracas, but less than a week my father told me that he had crashed again.  I tried to restore the laptop to a system image I had done years ago, but I learned that you cannot restore an image to a different version of Windows System. Finally, as a last resort I backed everything up and made a real clean install of Windows 10, and the problem has not yet disappear.

  My goal now is to return the Windows 7 laptop somehow. I can mount a virtual image of the system hard drive and access all the recovery files provided by HP, specifically the Recovery Manager. From there, I can do a recovery USB or DVD (s) we hope to restore the laptop to all conditions of factory (so theoretically return to Windows 7). I will try this, but I need a flash player more than 20 GB or several blank DVDs I don't currently. In addition, Recovery Manager says that this medium can never be created once, so it save me time and money (not to mention my last lifeline) if someone could please share their views on the question of whether this method would be successful or not. I know in case it doesn't work, there is always the question of registration of the OS by Microsoft, but I can cross that bridge when I get to it.

  Sorry for the essay I just wrote, but this has been a problem for too long, and I am at a loss to know what to do now (apart from the purchase of another computer). If there are any questions I'll be happy to answer, and I hope we can get this issue is resolved. See you soon.

  

  If you follow this step 3.

  http://www.SevenForums.com/tutorials/675-system-image-recovery.html

  You will need to select "format and repartition disks" as windows 10 will have changed partitions.

• My Windows 7 Explorer crashes.

  My Windows 7 Explorer crashes. These different cool tricks don't seem to work for me. Also, it crashes as soon as I paste Explorer.exe in the System32 folder...

  Why you edit the files/folder System32. These are bones priority syatem files, never to be published.

  unless you're an IT pro... For sub system files/folders, change to install/remove the documents folder, or my

  Music/Pictures folder... The best way, install a flash drive or a slave HD, install/Edition/use as storage etc... This

  the way the HD OS (C :) is not install/remove files-files-installation software, these files create)

  fragmented data to the HD OS. ;. ;.

• Windows 8 Explorer crashing

  I know it's a problem common to windows 8 and I would help from Microsoft support. Only problem, is that they require a product identification (PID) which I don't have my windows explored hangs before it reveals my PC info.

  My windows Explorer crashes whenever I try to open it. Any other program works fine (I use google chrome right now). I can't run system refresh either - it restarts just itself, once I get my credentials...
  Would really appreciate a solution as soon as POSSIBLE or the help from Microsoft support because it is the second time that happens (the first time it happened, the computer starts not even in safe mode, which involves the loss of ALL my documents that I had to reformat).
  Thank you.

  Hi Martinez,

  Thank you for your response.
  I don't know what happened, but after a few days of my windows Explorer hanging and crashing, it suddenly worked again. I install nothing new during this period (couldn't print even from printing popup is blocked too) nor have I installed something leading to the problem.
  During the time where this problem plagued by my computer, I started in safe mode and also could not access my windows Explorer.
  Nevertheless, I very much appreciate your help and will keep that in mind if this happens again.
  Thank you!
  Khai

• Computer late after recovering from random crashes

  original title: my computer randomly crashed one day and now all programs are late and slow can I do my computer fast again?

  My computer randomly crashed one day and now all programs are late and slow can I do my computer fast again? My computer was working fine the day before help please.

  Chin

  Hi Thechin72,

  What was the recent changes to the computer?

  What was the error message when the computer crashed?

  You can follow the procedure as described below:

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode
  Note: If your computer faster and better then normal operating mode follow the next step

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: Follow steps 7 to place the computer in his usual way.

  Optimize Windows 7 for better performance

  http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

  Hope this helps

  Kind regards

  Kiki

• WIndows, internet Explorer does not not after the attempt to update windows

  Windows stops responding and lights that shows cpu works doesn't Flash at all.
  Whenever I try to use windows update, my computer crashes while updating. I stopped to automatic update for some time and windows was working fine, 2 days ago I try to update manually, it blocks. now, the computer runs very slowly and each time I use internet explorer, my computer crashes. I tried to use system restore to restore the computer to the date before I use window update, but nothing helped. my computer crashes around 5 minutes after it is on.

  Hello

  Updates are closely related to IE.

  Try these and it can also be a good idea to update your main drivers later. The General corruption can also play a
  role in this issue. And even the TCP/IP stack might need to be refreshed.

  What antivirus/antispyware/security products do you have on the machine? Be one you ALREADY had on this
  machine, including those you have uninstalled (they leave leftovers behind which can cause strange problems).

  If no joy there's something blocking perhaps.

  Start - All Programs - Accessories - System Tools - IE with no Addons - what works best?

  IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

  IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

  Close and restart IE or IE with no addons

  not better?

  IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
  "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
  are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

  Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
  are bad, but some can cause your question (toolbars are BHO).
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only.

  http://www.Malwarebytes.org/

  --------------------------------

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------

  Departure - in the search box, type-> order

  at the top of the list to find COMMAND - CLICK RIGHT to it - RUN AS ADMIN

  Type the following commands (or copy and paste one at a time), each followed by pressing on enter.

  ipconfig/flushdns

  nbtstat-r

  nbtstat - RR

  netsh int Reinitialis

  netsh int ip reset

  netsh winsock reset

  RESET

  That resets your TCP/IP stack

  --------------------------------

  Maybe need of these:

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
  video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
  cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
  This will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
  own the software and drivers and all other main drivers that you have.

  Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
  (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
  updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.

  Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
  This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
  questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
  manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ==========================================

  After all above follow these steps:

  How to reset the Windows Update components? -a Mr Fixit
  http://support.Microsoft.com/kb/971058

  Description of the system for Windows Vista, Windows Server 2008, update tool and
  for Windows 7
  http://support.Microsoft.com/kb/947821

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• random crashes on Aspire XC AXC - 603 G-UW13

  Brand new out of the box Wal-Mart

  Aspire unit XC AXC - 603 G-UW13, age of less than 30 hours.

  Random crashes and restarts for no apparent reason.

  I noticed this especially during and after the Windows updates are performed.

  Nothing else that Firefox has been installed so far.

  I delete most of the "junk" that comes pre-installed however.

  Should I come back?

  Never found the problem, it is on the other hand, it does the same thing. Then a back more and I got one that works...

  First and last ACER product for me, sorry...

• Whenever the browser opens, I get an error saying: "Explorer.exe" application crash

  Original title: I get an error saying: "Explorer.exe" application crash

  Whenever it opens explorer, I get the error below and it remains my explore

  I get the error message is the following:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: explorer.exe
  Application version: 6.0.6002.18005
  Application timestamp: 49e01da5
  Fault Module name: StackHash_b61d
  Fault Module Version: 6.0.6002.18327
  Timestamp of Module error: 4cb73436
  Exception code: c0000374
  Exception offset: 000b06fc
  OS version: 6.0.6002.2.2.0.256.1
  Locale ID: 2057
  Additional information 1: b61d
  More information 2: 167a8c47623c2496d77676b17616bd5b
  3 more information: ae0a
  Additional information 4: 8785af56cd014fa3319b3e04d072db96

  Please let me know how I can solve this problem.

  Thank you

  Sam

  Hi Sam,

  Do you remember what makes any agreement, changes this question?

  Method 1: Run the fixit available in the links below and check if that makes a difference-Worth to try
  Difficulty of broken desktop shortcuts and common system maintenance tasks

  Note: FixIt would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.

  Method 2: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Method 3:  Put the computer to boot and then check if the problem persists

  Follow step 1 in the link below,
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

   

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  Continue with the remaining steps to pin-point on the third party service.

  After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

  Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.

• Windows 7 Explorer.exe unresponsive - Event ID 1000 (new construction)

  Hello

  I have stability with Windows 7 Explorer.exe problems on my newly built PC.

  Web browsers and Explorer.exe crash at startup or display the message "stopped responding" to the opening.
  The Explorer.exe "not responding" issue has become less common, but I think it's perhaps related to the instability with web browsers.
  I find no trigger that causes the crash, the PC is perfectly stable when left slowed or even during running scans.

  It may not be relevant, but for a short period, I found that typing caused accidents. Opening IE11 and click on the links on the homepage has worked.

  However the second I typed in the address bar or search IE11 would be "blocks".
  During this time I could also cause explorer.exe crash by typing the search / in the start menu. Still manually by clicking programs and icons did not cause an accident. Still happen when using the virtual keyboard.
  However, this is no past time, but the instability of web browser continues. Is a crash on startup (Firefox more than IE11) or "does not" after various periods of time.

  Test completed

  • SFC/scannow reveals no problem
  • No card graphics or other PCI devices are not connected (mother/ram/cpu only Board)
  • RAM has been tested on this PC & another known working PC & vice vera
  • Audit pilot Manager does not display any driver without a permit
  • 2009 fix for this issue is not relevant as input 'gas machine' is not in the registry
  • All the installed drivers are WHQL

  I'd appreciate really any contributions to this number & it makes me crazy now. I can't believe I'm the only person having problems on a new installation.

  Event Viewer logs:

  The failing application name: IEXPLORE. EXE, version: 11.0.9600.17496, time stamp: 0x546fddcc
  The failed module name: MSHTML.dll, version: 11.0.9600.17496, time stamp: 0x546ff2f9
  Exception code: 0xc0000005
  Offset: 0 x 00210001
  ID of the process failed: 0x41c
  Start time of application vulnerabilities: 0x01d03c97dc6d13e4
  The failing application path: C:\Program Files (x 86) \Internet Explorer\IEXPLORE. EXE
  The failed module path: C:\Windows\system32\MSHTML.dll
  Report ID: 1c8934a5-a88b-11e4-9e13-7824af8cf5c9

  --------------------------------------------------------------

  The failing application name: iexplore.exe, version: 11.0.9600.17496, time stamp: 0x546fdf97
  Name of the failed module: IEFRAME.dll, version: 11.0.9600.17496, time stamp: 0x546fe9dd
  Exception code: 0xc0000005
  Offset: 0x000000000047fdd1
  ID of the process failed: 0x10ac
  Start time of application vulnerabilities: 0x01d03c1ea7fb573d
  The failing application path: C:\Program may Explorer\iexplore.exe
  The failed module path: C:\Windows\system32\IEFRAME.dll
  Report ID: 4428965d-a813-11e4-8742-7824af8cf5c9

  -----------------------------------------------------------------

  The failing application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
  Name of the failed module: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
  Exception code: 0xc0000005
  Offset: 0x00000000000011fd
  ID of the process failed: 0x87c
  Start time of application vulnerabilities: 0x01d03c10ed1f8569
  The failing application path: C:\Windows\explorer.exe
  Path of the failing module: C:\Windows\system32\msvcrt.dll
  Report ID: 2bc4db76-a804-11e4-a7f1-7824af8cf5c9

  --------------------------------------------------------------

  Thank you!

  The modules 'fault' seem to be all the system such as the MSHTML.dll files.

  However another, possibly third-party files, can actually cause accidents.

  It can help to see what modules are loading during accidents.

  You can download and run the following application (AppCrashView):

  http://www.NirSoft.NET/utils/app_crash_view.html

  Click on one of the mistakes recent iexplore.exe.

  Can you copy and paste the information that appears in the lower window that loaded modules.

  Do the same for an error in explorer.exe.

• (Redirected) Completely random crashes on R2 Area-51

  Hello all,.

  I suffered for a while now with completely random crashes on my pc.

  First of all, he started using windows 8, where it would be completely locked up with no BSOD and nothing, but a Kernel 41 error without code bug on this issue.  Sometimes it would happen a few minutes after turning on, sometimes it would be after playing online for some time.  This can happen in or out even when games sitting there sound without open anything.  The problem worsens consistenly to the point that when I turn on the machine after an accident that I get nothing on any of my monitors.  The lights on the base unit, but no signal is sent to my monitors.  My PC specs are as follows:

  CPU: Intel Core i7 - 5930K CPU @ 3, 5 GHz

  Memory: 16,00 installed GB supported

  Hard drive: Samsung 128 GB (SSD Samsung PM851 2.5 7 mm 128 GB)

  Hard drive: Toshiba 2 TB (Toshiba DT01ACA200)

  Optics: MATSHITADVDRWBD UJ167AM

  Graphics cards: 3 X NVIDIA GeForce GTX 780 sli configuration

  I tried several things on my own at the start because I didn't call support technique dell as its normally I nightmare. .  Changed the power plan, run a scan disk via a command prompt, but then I moved to France, but could not fix. I was hoping when I upgraded to Windows 10 this can solve the problem itself, but it does not.

  When I arrived in France it worked fine for a few weeks and then he started again, slowly at first and has got worse and worse to the point it didn't work anymore.  I gave up and called DELL and I must admit that my assistant to support has been very polite and friendly.  He got the computer after disconnect 2 of my 3 monitors, changing settings in the training of SLI graphics card (I had no idea that they were not resolved in this way) and update graphics drivers work card.  Again, everything seemed fine for about 1 to 2 weeks and he did it again.  Thought is perhaps the same thing, so I checked everything and it was exactly the same.

  I called again and he asked me to do a system reset, which was a nightmare because there are no restore points saved after the upgrade to windows 10.  I found this strange but as I thought I saw one a few days ago.  After you eventually reinstall from the dell Web site and update the drivers it crashed again.

  I just spend more than 3 hours on the phone with my assistant to support, we have 3 people working on it, we did the following:

  * Dell Support help extended by default & Stress Tests - all past.

  * Bios EPS (excuse me if I wrote it wrong) scan - all past

  * Run a test on the parameters of ultra performance game - game connected 85-175 FPS max temp 85

  * Computer time enabled using 2 diff programs - all very well

  Several other checks I can't remember as I was exhausted after awhile.

  During the tests, the computer crashed on 3 different screens connected on their own to different ports on the graphics card.  He locks on the BIOS test - although he is not sure which had nothing to do with it.

  The only confusing thing, we can see, when we try to change the best performance to disabling SLI graphics cards, there is a program sometimes we cannot close called "drawing."  We searched everywhere and can't find it anywhere. He searched the Internet for a solution and tried a few things that have been reported to get rid of it, but that didn't work.

  We had to stay there because it is after 5 pm for him and I'm waiting for a call back on Monday.  But I worry because he said they cannot send an engineer until they find a specific part that needs to be replaced and his manager will not likely allow the replacement of parts based on a hunch its something to do with graphics cards. It's also not much it sends out of the diagnostic team because hes done all the tests that they would and they did all (this also leaves me without a computer for 2 weeks apparently).

  Any ideas anyone?  Of course, not long after I put the phone down, I tried the PC and drawing software has disappeared and his worked fine all night.  I searched the C:\ seek 'drawing' and I found a lot of attached.

  There are many more examples, but as I'm not a person tech I don't know what they are.

  Thanks in advance anyone who can help with this.

  Craig.

  Better in this position in the Alienware owners Club Forum, here:

  http://en.community.Dell.com/Owners-Club/Alienware/default.aspx

  Bev.

• iMac 2015 randomly crashes and restarts

  I have a 2015 27 "iMac 4 GHz with 32GB of RAM from OWC and necessary devices connected via USB and Thunderbolt running El Capitan (updated) and are experiencing random crashes every day.

  Most of the time I'm just browsing through Safari. All of a sudden, the machine crashes, including the mouse pointer and after about 10 seconds the machine will restart and everything is back to normal, as if you start the machine manually. So, no messages saying: it was an unexpected stop, no accident recover/journalist, nothing.

  Checking the logs is without kernel panics. The only thing I can find in the system.log is a recurring cause:-128

  Encounter the same problem or does anyone know what this error code is talking about?

  (Devices: Sonnett Express SE II with Blackmagic Decklink and ATTO HBA H680, mini monitor that connects to a tape drive HP Ultrium 3000 SAS, a TVS - 871T, a Wacom Intuos 5 QNAP NAS and some card readers.)

  Thank you for posting a report EtreCheck of your system, and we can look for obvious problems. Please click on the link, download and install the software and run the report. Then copy and paste the report to your response to this message.

  If you want to know more about what is EtreCheck, just click on the link.

• Should I uninstall windows internet explore instead of firefox?

  I'm still using XP. I use Firefox since almost a year and have no need for Windows Internet Explorer. Can or should I uninstall it? I know that some programs depend on it... but it is deleted Firefox will be able to provide this support?

  Leave IE.