Windows 7 freezes after the password entered
It is a windows 7 Compaq Presario laptop. It freezes immediately after the entry of the password. It crashes in safe mode as well. When I go to command Mode need me to network mode so I can't run all the tests. The fan had run hard before, but I don't think that is the main question. I could install a new hard drive but I don't have an operating system. I expect to get out of this without spending too much money
Hello
Thanks for posting the question on Microsoft Community.
According to the description, it seems that Windows 7 freezes once the password is entered.
However, we need more information about the issue to help you better.
Please help me answer this question.
Were there any changes made to the computer before the question?
I have this link which should guide you in the right direction for the freezing of Windows 7.
Try the steps mentioned in this link and check:
Crashes Windows or freezes
http://support.Microsoft.com/kb/2681286
Note: The Microsoft Safety Scanner expire after 10 days from the date of installation.
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
I hope this helps. If you have questions more related to Windows feel free to post here at Microsoft Community and we will be happy to help.
Tags: Windows
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