laptop HP 2000: screen turns black with cursor indicating after the password is entered first turning on pc

Bought this pc at Wal-Mart-mart December 2013, it's a 2000 hp notebook pc with windows 8 when you turn the pc press the keys to enter my password of the user, and after I entered my password screen goes black except the white arrow, proposed by the mouse pad will not do anything after that

Enter the BIOS by typing/holding the F10 key immediately after switching on the laptop. Use Diagnostics test your hard drive and memory.

Tags: Notebooks

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