Windows 7 - hard drive from Iomega EGO 2.0 Ext. - recognized but does not work
Just got a new laptop Gateway with Windows 7, and I'm having a hard time getting my external drive running. It is an Iomega Ego 1 TB USB 2.0 drive, which is on the list of compatible hardware. I don't see the drive under 'Computer', however, if I go to "Computer management" and then under "Disk management" I can see the player identified as disk 1. If I try to do a right click on the drive to set the drive letter and path I get an error saying "the operation failed to complete because the disk management console view is not updated. Refresh the view by using the refresh task. "If the problem persists close the disk management console, then restart disk management or restart the computer. I have done this several times and changed the USB port and cable tension... all out and started... all without any positive result.
Anyone have any ideas?
Thanks in advance!
Hi czarkzm,
Please don't forget to update your system with the latest Windows 7 drivers for your device:
Hope this helps
Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
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