Windows 7 says is not valid after recovering from an incident

I bought a laptop from bestbuy with windows 7 installed. It came with 4 recovery disks. The computer crashed. We installed the recovery disc but get the error saying windows 7 is not valid and enter the product code which I did not. BestBuy says they can't help me.

you need to be able to use the COA key on the bottom of your laptop or in your battery compartment. It is rare to need a key if you used recovery media OEM key is integrated and self must activate.

Post a report of MGA diagnosis so we can see what is the problem:

To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

Once downloaded, run the tool.

Click on the button continue, after a short time, continue button will change to a copy button.

Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.

Please indicate the version and edition of windows from your COA. do not specify the product key.

Tags: Windows

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    HrOnline: n/a
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    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
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