Windows 7 says its not authentic when I received the key to microsoft?

Similar Questions

• Windows 7 says its not authentic, what is the product key entered comes up with error 0xc004f063 bios missing?

  Hey all,.

  can anyone help?  I had windows 7 Professional running for a year and then he says its not authentic, I put in the activation code but it comes up with 'error BIOS Oxc004fo63 lack a license required' it means it is not authentic or that I have a pc problem? What can I do? I'm more in touch with the person who installed the drive.

  Diagnostic report (1.9.0027.0):

  Amanda

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

  Have you tried to restart by phone?

  Activate Windows 7 manually:
  1. click on start and in the search for box type: slui.exe 4

  2. press enter on your keyboard

  3. Select your country.
  4. Select the telephone activation option and brace yourself for a real person.
  http://support.Microsoft.com/kb/950929/en-us

• My windows suddenly says its not authentic? Help please!

  Hey everybody!

  I bought my computer with my Windows genuine about it when I went to the University... 8 years ago. I've never had a problem with it, less once the motherboard was a mistake and I had to take it to get fixed. Then today at random, I got a message telling me that my windows 7 is not genuine? I've had this computer for years and year and honestly lost all the paperwork and others... but I remember where I've bought? that :(help

  Thanks for reading, or you answer!

  -mana

  A copy of Acer OEM of Windows 7 Ultimate has been installed on a HP computer. A copy of Acer OEM of Windows 7 is limited by the Microsoft license for installation on an Acer computer. The installation is a counterfeit.

  You must buy a new copy of Windows or return to the copy of Windows installed when the computer was purchased new.

• I bought a windows 7 lp CAREB a year it worked fine some how its windows to say now not authentic

  I bought a windows 7 lp CAREB a year it worked very well some how its windows to say now not authentic please help

  [Moved from comments]

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
  http://go.Microsoft.com/fwlink/?LinkId=52012

• Windows says its not authentic

  Hi, I bought a pc from a friend 3 months there, and they've installed on pc said what they said was a genuine copy of windows. Ive has not had any problems with him, so far, and its now say it is not not genuine.they are several that it is authentic, how do I know?

  "legend_316" wrote in message News: 6a008a6f-6 d 14-478f-aab0-44aee72663cf...

  Diagnostic report (1.9.0027.0):

  -----------------------------------------

  Validation of Windows data-->

  Validation status: blocked PID

  Validation code: 11

  Code of Validation caching: n/a

  Windows product key: *-*-Windows Product Key hash: qvO4wO + diy6iLfaz5azz0WtWYwA =

  Windows product ID: 76487-111-7176077-22415

  Windows product ID type: 5

  Windows license type: retail

  The Windows OS version: 5.1.2600.2.00010100.3.0.pro

   

  
   

  Why publish a Windows XP MGADiag report in a forum of Win 7?
  I see you already posted on another forum altogether (with more history)
  The following post may be relevant-
  http://social.Microsoft.com/forums/en-us/genuinewindowsxp/thread/8008268e-e22d-4C06-945D-3809e3cd936b/
   
  Please POST following the XP FORUM in a NEW thread!
  --

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

• Windows 7 now says its not authentic?

  Hi, I bought a copy of windows 7 and it was working fine, until I reset my PC bios. When I started again windows asked me my product key and once said that I was using a non-genuine copy of windows. The screen goes black and there is a notice at the bottom of the page office. How can I fix it? He accepted my key product very well when it is activated first, but it of all of a sudden and now does not accept the key, claiming his Scythe.

  A solution would save a lot of concern, time and money.

  Thank you in advance.

  Thanks for the reply, I tried activating just a few times back in the case and it worked after e few will.

  Thanks for the help anyway :)

• Windows gives a message saying its not authentic

  Today I received a message from Microsoft saying "Windows 7 build 7601. This copy of Windows 7 is not genuine. "Someone at - it of another recived this message? This copy was purchase in May of this year and professionly installed on my laptop.

  I contacted the customer service and passed through the process, they suggest, and it seems that I don't have an illegal copy, and I contacted the sellar.

  You need to download run the Diagnostic tool and display the results here

  Microsoft Genuine Advantage Diagnostic tool:
  http://www.Microsoft.com/genuine/selfhelp/ServiceRequest.aspx
  Download tool: http://go.Microsoft.com/fwlink/?LinkId=56062
  Post your results here or in the forum: http://social.Microsoft.com/forums/en-us/genuinewindows7/threads

  If you have bought from a dubious scource, for example an auction site, and the lower salary than indicated on amazon.com, then probably you have been duped

• Get: error in device: device not authentic when you launch the app VirtualBench

  When I start the application virtual bench (10 x 64 Windows) I say device error dialog: "device error: device is not authentic" and am no longer able to connect to the device. At one point, I was able to connect to the device via the USB port and also via wifi. I have rebooted the machine, pedaled power, uninstalled the drivers, reinstalled the software virtual bench with no luck. Any advice?

  After an attempt:

  -Reset the device via the button on the back of the device of virtual bench

  -remove the installed drivers

  -resettlement of bench virtual application

  -another machine

  -connection via the access point

  -USB connection

  -try a different USB port

  Still not had luck. Until finally, I decided to unplug the power on the virtual bench cable and plug it back. Looks like it's a pure reset of some sort. Now, I can connect successfully to the device

• I bought an acer laptop travelmate 4500its running on packard bell windows vista but the key to produce on ifor machine windows xp pro, what do I do as the activation key is to say its not authentic

  Windows vista laptop, but the activation code on the bottom is for windows xp pro, what I can do

  You have an Acer laptop, Packard Bell Windows Vista computer running?

  Packard Bell OEM Windows can only be used on machines from Packard Bell.

  If the label says XP, then the machine was initially delivered with XP,

  and the one who sold you the machine will rip you off with an illegal copy of Vista.

  If you can, get your money back.

  If not, you will have either to reinstall XP, or get a legitimate copy of something more recent.

• My windows just came to say its not authentic and must validate but then I try and still I can't validate.

  Comes from my computer, I need to validate my windows but I tried and I can't validate it fades way checked and it says that my windows has an invalid license.

  Diagnostic report (1.9.0019.0):
  -----------------------------------------
  Given WGA-->
  Validation status: invalid license
  Validation code: 50

  Cached Validation code: n/a, hr = 0xc004f012
  Windows product key: *-* - M3DJT - 4J3WC-733WD
  The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =
  Windows product ID: 00371-OEM-8992671-00524
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {DCAB09F4-F7B4-4967-99F6-8CD76491E0C2} (1)
  Admin: Yes
  TestCab: 0x0
  WGA Version: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Professional
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_ldr.160408 - 2045
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  WgaER data-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  WGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0 x 80070002]
  [File mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0 x 80070002]
  [File mismatch: C:\Windows\system32\wat\watux.exe[hr = 0 x 80070002]
  [File mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0 x 80070002]

  Other data-->
  Office details: {DCAB09F4-F7B4-4967-99F6-8CD76491E0C2}1.9.0019.06.1.7601.2.00010100.1.0.048x 32*-*-*-*-733WD00371-OEM-8992671-005242S-1-5-21-3805290877-857619406-2277784545Dell Inc.                 OptiPlex GX620 Dell Inc.                 A0720060331000000.000000 + 000C3813807018400F604090409Time(GMT-08:00) Standard Pacific03109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Professional edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2922014
  Installation ID: 013443453703226972480513197410025414094060044476506694
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 733WD
  License status: Notification
  Reason for the notification: 0xC004F057.
  Remaining Windows rearm count: 3
  Trust time: 31/05/2016-21:52:20

  Windows Activation Technologies-->
  HrOffline: n/a
  HrOnline: n/a
  Beyond: n/a
  Event time stamp: n/a
  WAT Activex: Not registered - 0 x 80040154
  WAT administration service: not registered - 0 x 80040154

  --> HWID data
  Current Hash HWID: NAAAAAIABAABAAIAAAABAAAAAQABAAEA6GFaLhTk6AwAG4L + SOSqdiKsRJ1kFJTn/puA1w is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL GX620
  FACP DELL GX620
  HPET DELL GX620
  STARTING DELL GX620
  SSDT DELL st_ex
  ASF! REFERENCE DELL GX620
  MCFG DELL GX620

  You buy a genuine Windows 7 license. The copy of Windows 7 Professional, you have installed is an OEM SLP license that should only be preloaded with a new PC. You seem to have installed a copy of Windows 7 Professional that uses an activation exploit that bypasses the product activation.

  We know that it is because the BIOS date:

  20060331000000.000000 + 000

  Windows 7 was released in 2009, the date of your BIOS says 2006, which probably means that your system is provided with Windows Vista or Windows XP.

  In addition, it is a Windows 7 well known professional license which has been used all over the web:

  Windows product key: *-* - M3DJT - 4J3WC-733WD

  Do a search on the web.

  Thus, you must either charge your version of Windows that came on your computer (Vista or XP) or consider purchasing a license of Windows 7 genuine.

• I removed Windows Vista 32-bit and Windows Vista 64-bit installed, but when I enter the key it says the key is already in use. How can I fix it?

  I have Windows Vista Ultimate 32 and 64 bit edition

  I bought Windows Vista Ultimate 32 and 64 in a box in 2008, I installed the 32 edition because at the time I was told not all software will work with the edition 64 a month ago, I decided to windows 7 Ultimate Via Amazon purchase which proved be a copy of the counterfeit money and Amazon me has now repaid , so what I do, well I could buy another copy of windows 7 Ultimate or I could give the other Version of windows that came in the same box with a product key a go, so I removed and formatted the hard drive and reinstalled 64 bit version on my drive using the product key original that I used on the 32-bit Edition for four years and when I try to register the 64 bits edition, that is to say someone else using this product key, you will have to buy another key or a copy of windows 7. Well, I decided to wait until Windows 8 will be released, that's why I decided to try the Vista 64 - bit Edition?

  Or better yet, I might switch to a Mac OS x system?

  The answer is not to buy Windows 7 from a dealer on the market of Amazon.  Stick to Amazon itself.  Amazon Marketplace is as eBay and other auction sites and online delivery.  It is composed of persons whose practices sales are questionable.  You won't get counterfeit product from Amazon itself.

  You have to solve the problem with Vista 64-bit using phone activation.

  Activate by phone.  http://TechNet.Microsoft.com/en-us/library/cc736912 (WS.10) .aspx

  Or click Start and type ' slui.exe 4.

  Do not answer all prompts automatic until it asks you if you want to speak to an agent.

  If you continue to have problems with activation, run the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool

  Once downloaded, run the tool. Click on the button continue, after a short time, continue button will change to a copy button. Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.

• Windows 7 Ultimate is enabled but claims its not authentic, unchanged over the years!

  Lenovo T60, 4 GB RAM, running on a 160 GB SATA drive, finally practically full.  Bought a Seagate 500 GB SSHD, used the Seagate Disk Wizard to clone the drive through using a second hard drive adapter.  Everything went a lot until the clone said that it has not been activated.  Well, got out of the Windows 7 Ultimate package of disks and put in the key, and it validated and activated.  A little later upward appears one Windows may not be authentic, and so I ran the tool MGADiag.EXE results:

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 0x8004FE21
  Code of Validation caching online: 0x0
  Windows product key: *-* - YX8XP - 8HRTW-GM8MP
  Windows product key hash: QoquQ6cNTg1Gbdkd870ErDo2GbU =
  Windows product ID: 00426-OEM-9154243-42443
  Windows Product ID Type: 3
  Windows license Type: OEM System Builder
  The Windows OS version: 6.1.7601.2.00010100.1.0.001
  ID: {56F3772B-E12B-40C7-BABD-493BF45F2814} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Ultimate
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.151019 - 1254
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Outlook 2007-100 authentic
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Users\Nancy\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->
  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
  [File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  [File mismatch: C:\Windows\system32\user32.dll[6.1.7601.19061], Hr = 0x800b0100

  Other data-->
  Office details: {56F3772B-E12B-40C7-BABD-493BF45F2814}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-GM8MP00426-OEM-9154243-424433S-1-5-21-295262409-1227426759-3493255771LENOVO8743GZULENOVO7IET34WW (1.15)20080716000000.000000 + 000EBF83107018400FA04090409Time(GMT-05:00) Standard is03LENOVOTP-7I 100100Microsoft Office Outlook 2007125D44A95A13ECF14C3clzRNJBpk8H6CWPEtJ5T95KZQ = 81610-906-0843114-622901 100Microsoft Office home and Student 2007128FC7337E9734KpBWq8HtFQayILk0Mk1bA1/H1Lk =81602-922-3355964-688221

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 Ultimate edition
  Description: operating system Windows - Windows (r) 7, channel OEM_COA_NSLP
  Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00426-00182-542-442443-02-1033-7601.0000-0132016
  Installation ID: 008563465401784834500501216095359986806664071552032563
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: GM8MP
  License status: licensed
  Remaining Windows rearm count: 4
  Time to trust: 13/01/2016 23:39:26

  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: n/a
  Beyond: 0x000000000001EFF0
  Event timestamp: 1:13:2016 23:33
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:
  Altered the file: %systemroot%\system32\sppobjs.dll
  Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Altered the file: %systemroot%\system32\sppwinob.dll
  Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
  Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
  Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Altered the file: %systemroot%\system32\drivers\spsys.sys

  --> HWID data
  Current HWID hash: MAAAAAEAAwABAAEAAAABAAAAAgABAAEAeqioI2tJ9O5I5D7GWo2IwNQWyBGYqiqF

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0x0
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC LENOVO TP - 7I
  FACP LENOVO TP - 7I
  HPET LENOVO TP - 7I
  BOOT LENOVO TP - 7I
  MCFG LENOVO TP - 7I
  SSDT LENOVO TP - 7I
  CO-SUBMISSION LENOVO TP - 7I
  TCPA LENOVO TP - 7I
  SLIC LENOVO TP - 7I
  SSDT LENOVO TP - 7I
  SSDT LENOVO TP - 7I
  SSDT LENOVO TP - 7I
  SSDT LENOVO TP - 7I

  Have you tried to check the file system (CFS) Scan and repair the filesystem - Microsoft community ?

  I would also go on the new clone to help startup files Startup Repair.

  Run the Windows Update - Microsoft Windows help troubleshooting tool

  Of reset Windows Update components .

  System update scan tool corrects errors of Windows Update in Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008

• Your copy of windows 7 version is not authentic

  while I was trying to upgrade to windows 10, my cell phone was off because of the power cut. later, when I switched on the system, the previous version of windows 7 has restored and now its posted "your copy of windows 7 version is not authentic. How can I get my system works as usual, again with windows 7?

  Hello Faye,

  I would like to know some information about the problem so that we can help you better.

  What is the complete with code error message when you say: "your copy of windows 7 version is not authentic?

  Thank you for details on the issue.

  I also know that the inconvenience that you are experiencing due to the problem of activation of Windows. I will definitely help you.

  This problem may occur because of the settings and files from corrupted Windows activation.

  I suggest you use the steps in this article and check if it helps.
  Reference:
  Windows 7 displays "Windows is not genuine" with a 0x80070005 error code
  https://support.Microsoft.com/en-us/KB/2008385

  Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  https://support.Microsoft.com/en-us/KB/322756

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Can't install service pack 1, it says its installed, but when you are looking for a new upates he keeps repeating.

  Original title: update replication

  Hey there.  I recently did a factory reset and now I can't seem to install service pack 1... It says its installed but when I search for new upates I get the same so far again and again and again.  any ideas?

  I don't think it is a good update of the service pack, a because it was only 1.9 MB, but every once its installed, I look for new updates and get the same thing.  its driving me crazy.  I can't keep getting my system at a speed without this service pack

  Hi Jools101,

  You can try the following steps and check if it helps:

  Method 1:

  You can check the update history if the Service pack is installed or not. If impossible to install, then checkfor codes error.

  a. click Start, all programsand then click Windows Update or Microsoft Update.

  b. on the Windows Update Web site or on the Microsoft Update Web site, click view update history. A window opens that displays the updates that have been installed or that have failed to install on the computer.

  c. double-click the update has failed to check the error codes.

  For more information, see the article:

  See the Windows updates are installed

  Method 2:

  You can check the article to reset the Windows Update components and check if it helps.

  How to reset the Windows Update components?

  Important: The above link contains steps to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information, you can view the article:

  Back up the registry

  Also see the article:

  Windows Update or Microsoft Update repeatedly offers the same update

  Method 3:

  You may also refer to article and check if it helps:

  How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

  For more information, see the article:

  Learn how to install Windows Vista Service Pack 1 (SP1)

• Windows 7 Build 7601 not authentic on brand new computer

  Purchased my Lenovo to Fry mid October 2012.  Have already experienced several BSOD right after that MS updates were installed every time.  A few days ago, I met several BSOD right after that the Windows updates were installed.  On the last BSOD, I get the message Windows 7 Build 7601 not authentic.  Nothing I tried as suggested on screen worked, amounts to the same thing.  I am a student full time online.  Fall semester ends on Sunday, December 16, and I'm way now behind on all my homework back and my final exams in all categories.  It does not help and I have not the time to take my computer to Fry for them to take a look.  All my data is stored here.  In addition, I tried to restore to another time, when you restart the message was still there then I turned off and when rekindled later it had disappeared, but returned for the next day.  I tried to restore againn but this time it won't go away.  I don't know where my product key is, as it is not on the computer itself.  It may be on a manual but I have since moved and had the movers help me and they put things in the back of my storage unit or in boxes not recognized.  So until I go through everything in my storage unit I'm screwed.  Please help as soon as possible because it's really me screwing.

  Thank you

  Denise

  You install the driver from Windows Update updates?

  If so, I would avoid their installation in the future and instead to download any available hardware updates directly from the manufacturers Web site.

  I also suggest that when you get a new computer and you start for the first time, you must create a system restore point.

  As each new Windows 7 PC should come with a COA sticker that is attached to it, this is one evidence of a genuine license installed on the machine. If you bought it on shelf, its possible someone could have pulled off the sticker.

  Always check for a real sticker or buy any of the machine.

  It seems that you have bad luck with Fry, FRY well their business and the purchase of another where, there is nothing particularly special to their topic. Try to buy directly from the manufacturer online or try another store, if you live close to a Microsoft Store, you can go.

  Sorry for all the problems that you are experiencing, we are just volunteers here who are trying to help other users of Windows.