Windows gives a message saying its not authentic

Today I received a message from Microsoft saying "Windows 7 build 7601. This copy of Windows 7 is not genuine. "Someone at - it of another recived this message? This copy was purchase in May of this year and professionly installed on my laptop.

I contacted the customer service and passed through the process, they suggest, and it seems that I don't have an illegal copy, and I contacted the sellar.

You need to download run the Diagnostic tool and display the results here

Microsoft Genuine Advantage Diagnostic tool:
http://www.Microsoft.com/genuine/selfhelp/ServiceRequest.aspx
Download tool: http://go.Microsoft.com/fwlink/?LinkId=56062
Post your results here or in the forum: http://social.Microsoft.com/forums/en-us/genuinewindows7/threads

If you have bought from a dubious scource, for example an auction site, and the lower salary than indicated on amazon.com, then probably you have been duped

Tags: Windows

Similar Questions

  • My windows just came to say its not authentic and must validate but then I try and still I can't validate.

    Comes from my computer, I need to validate my windows but I tried and I can't validate it fades way checked and it says that my windows has an invalid license.

    Diagnostic report (1.9.0019.0):
    -----------------------------------------
    Given WGA-->
    Validation status: invalid license
    Validation code: 50

    Cached Validation code: n/a, hr = 0xc004f012
    Windows product key: *-* - M3DJT - 4J3WC-733WD
    The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =
    Windows product ID: 00371-OEM-8992671-00524
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {DCAB09F4-F7B4-4967-99F6-8CD76491E0C2} (1)
    Admin: Yes
    TestCab: 0x0
    WGA Version: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr.160408 - 2045
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\wat\npwatweb.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\wat\watux.exe[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\wat\watweb.dll[hr = 0 x 80070002]

    Other data-->
    Office details: {DCAB09F4-F7B4-4967-99F6-8CD76491E0C2}1.9.0019.06.1.7601.2.00010100.1.0.048x 32*-*-*-*-733WD00371-OEM-8992671-005242S-1-5-21-3805290877-857619406-2277784545Dell Inc.                 OptiPlex GX620 Dell Inc.                 A0720060331000000.000000 + 000C3813807018400F604090409Time(GMT-08:00) Standard Pacific03109

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Professional edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2922014
    Installation ID: 013443453703226972480513197410025414094060044476506694
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: 733WD
    License status: Notification
    Reason for the notification: 0xC004F057.
    Remaining Windows rearm count: 3
    Trust time: 31/05/2016-21:52:20

    Windows Activation Technologies-->
    HrOffline: n/a
    HrOnline: n/a
    Beyond: n/a
    Event time stamp: n/a
    WAT Activex: Not registered - 0 x 80040154
    WAT administration service: not registered - 0 x 80040154

    --> HWID data
    Current Hash HWID: NAAAAAIABAABAAIAAAABAAAAAQABAAEA6GFaLhTk6AwAG4L + SOSqdiKsRJ1kFJTn/puA1w is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC DELL GX620
    FACP DELL GX620
    HPET DELL GX620
    STARTING DELL GX620
    SSDT DELL st_ex
    ASF! REFERENCE DELL GX620
    MCFG DELL GX620

    You buy a genuine Windows 7 license. The copy of Windows 7 Professional, you have installed is an OEM SLP license that should only be preloaded with a new PC. You seem to have installed a copy of Windows 7 Professional that uses an activation exploit that bypasses the product activation.

    We know that it is because the BIOS date:

    20060331000000.000000 + 000

    Windows 7 was released in 2009, the date of your BIOS says 2006, which probably means that your system is provided with Windows Vista or Windows XP.

    In addition, it is a Windows 7 well known professional license which has been used all over the web:

    Windows product key: *-* - M3DJT - 4J3WC-733WD

    Do a search on the web.

    Thus, you must either charge your version of Windows that came on your computer (Vista or XP) or consider purchasing a license of Windows 7 genuine.

  • Windows 7 says its not authentic, what is the product key entered comes up with error 0xc004f063 bios missing?

    Hey all,.

    can anyone help?  I had windows 7 Professional running for a year and then he says its not authentic, I put in the activation code but it comes up with 'error BIOS Oxc004fo63 lack a license required' it means it is not authentic or that I have a pc problem? What can I do? I'm more in touch with the person who installed the drive.

    Diagnostic report (1.9.0027.0):

    Amanda

    Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

    Have you tried to restart by phone?

    Activate Windows 7 manually:
    1. click on start and in the search for box type: slui.exe 4

    2. press enter on your keyboard

    3. Select your country.
    4. Select the telephone activation option and brace yourself for a real person.
    http://support.Microsoft.com/kb/950929/en-us

  • Windows 7 says its not authentic when I received the key to microsoft?

    I have looged on my computer today and it said my windows 7 was not authentic I reformat, then it works for a day then it immediately goes to the same thing happening?

    Hello. :)

    This could be because Windows is not activated. To activate Windows, you must enter the RC product key provided to you. Then press on Start > Control Panel > system and Maintenance > system . Basically, there should be what is called Windows activation, showing you if Windows is activated and the product ID. If Windows is not activated, it must indicate "Windows will activate automatically in X days. Click here to activate now . "Click on the link and the problem should be solved.  :)

    I hope this has helped. :) Evandela

  • Windows says its not authentic

    Hi, I bought a pc from a friend 3 months there, and they've installed on pc said what they said was a genuine copy of windows. Ive has not had any problems with him, so far, and its now say it is not not genuine.they are several that it is authentic, how do I know?

    "legend_316" wrote in message News: 6a008a6f-6 d 14-478f-aab0-44aee72663cf...
    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: blocked PID
    Validation code: 11
    Code of Validation caching: n/a
    Windows product key: *-*-Windows Product Key hash: qvO4wO + diy6iLfaz5azz0WtWYwA =
    Windows product ID: 76487-111-7176077-22415
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 5.1.2600.2.00010100.3.0.pro
     

     
    Why publish a Windows XP MGADiag report in a forum of Win 7?
    I see you already posted on another forum altogether (with more history)
    The following post may be relevant-
     
    Please POST following the XP FORUM in a NEW thread!
    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

  • I bought an acer laptop travelmate 4500its running on packard bell windows vista but the key to produce on ifor machine windows xp pro, what do I do as the activation key is to say its not authentic

    Windows vista laptop, but the activation code on the bottom is for windows xp pro, what I can do

    You have an Acer laptop, Packard Bell Windows Vista computer running?

    Packard Bell OEM Windows can only be used on machines from Packard Bell.

    If the label says XP, then the machine was initially delivered with XP,

    and the one who sold you the machine will rip you off with an illegal copy of Vista.

    If you can, get your money back.

    If not, you will have either to reinstall XP, or get a legitimate copy of something more recent.

  • My windows suddenly says its not authentic? Help please!

    Hey everybody!

    I bought my computer with my Windows genuine about it when I went to the University... 8 years ago. I've never had a problem with it, less once the motherboard was a mistake and I had to take it to get fixed. Then today at random, I got a message telling me that my windows 7 is not genuine? I've had this computer for years and year and honestly lost all the paperwork and others... but I remember where I've bought? that :(help

    Thanks for reading, or you answer!

    -mana

    A copy of Acer OEM of Windows 7 Ultimate has been installed on a HP computer. A copy of Acer OEM of Windows 7 is limited by the Microsoft license for installation on an Acer computer. The installation is a counterfeit.

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  • Windows 7 now says its not authentic?

    Hi, I bought a copy of windows 7 and it was working fine, until I reset my PC bios. When I started again windows asked me my product key and once said that I was using a non-genuine copy of windows. The screen goes black and there is a notice at the bottom of the page office. How can I fix it? He accepted my key product very well when it is activated first, but it of all of a sudden and now does not accept the key, claiming his Scythe.

    A solution would save a lot of concern, time and money.

    Thank you in advance.

    Thanks for the reply, I tried activating just a few times back in the case and it worked after e few will.

    Thanks for the help anyway :)
  • Cannot enable superfetch. When I tried, I got an error message saying its not compatible with internet explore 5.5 or more?

    We have Windows 7, he left that he would say that our password is wrong.  We had the same password since we have it and not the caps lock is not on.  I spent days googling stuff and tried everything.  I went into safe mode and did a scan, it's where he says superfetch has been disabled.  I could not allow it so I ran (service.msc) and this is where it says the error in the title above.  I also tried running (msconfig.exe) he showed no match?  I am beyond frustrated.  Can anyone help?

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    [Moved from comments]

    Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
    http://go.Microsoft.com/fwlink/?LinkId=52012

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    I recently had to reinstall windows for my pc that my HARD drive is dead and when I try to activate it with my old key that I got it comes up with an error message saying its an upgrade key and will not work. Ive phone microsoft and they say, I have to buy a basic disk and then upgrade with the disk that has always worked for me? any suggestions?

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  • I have just recibe enamel of adobelicensing, where they send the order number and a link to download the software I purchased. But, when I try to download, after login, it gives me a message saying im not a user allowed to download. Help, please.

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